- HEP Plumbing
- Reverse-osmosis Units

Reverse-osmosis Units
Reverse-osmosis Units | Water Purification | Plumbing | Newport
From bustling cafĂŠs on the High Street to cozy coastal homes, Newport relies on HEPâs reverse-osmosis units to strip away chlorine, heavy metals, and microscopic impurities, delivering bottle-quality refreshment straight from the tap. Our certified plumbers custom-fit each system to your propertyâs pressure and flow demands, using compact, corrosion-resistant housings that slip neatly under the sinkâso the only thing you notice is the crystal clarity of every glass you pour.
Whether youâre retrofitting a period townhouse or planning a new build, we handle everything from pre-filter changes to annual membrane checks, all backed by transparent pricing and courteous, on-time appointments. Join hundreds of Isle of Wight neighbours whoâve discovered that true water purification begins with HEPâs expertiseâthen taste the difference for yourself.
FAQs
What is reverse osmosis and how does it purify my drinking water?
Reverse osmosis (RO) is a multi-stage filtration process that forces tap water through a semi-permeable membrane at high pressure. The membraneâs microscopic pores (â0.0001 micron) block dissolved salts, heavy metals, microorganisms, pharmaceuticals, and other contaminants. Pre-filters remove sediment and chlorine first, the RO membrane strips out up to 99% of remaining impurities, and a post-carbon filter polishes taste and odor. The result is exceptionally clean, great-tasting water right from a dedicated faucet.
Why should Newport homeowners consider installing a reverse-osmosis unit?
Newportâs municipal water consistently meets federal safety standards, but many residents dislike its chlorine taste or worry about trace contaminants such as PFAS, lead from plumbing, or high dissolved solids. A properly sized RO system: ⢠Delivers bottled-water quality at the sink ⢠Provides an extra barrier against emerging contaminants not yet regulated ⢠Protects coffee makers, kettles, and ice machines from scale buildup ⢠Saves money and plastic waste versus purchasing bottled water ⢠Can be tied to refrigerators for crystal-clear ice cubesâall while adding value to your property.
How much maintenance does a home reverse-osmosis system need?
Routine care is minimal but important: ⢠Sediment & carbon pre-filters: replace every 6â12 months (more often if Newportâs seasonal sediment levels spike). ⢠RO membrane: replace every 2â5 years depending on water chemistry and usage. ⢠Post-carbon âpolishingâ filter: yearly. ⢠Storage tank sanitization: quick 10-minute flush annually. Our service plans track these intervals and include reminder calls, on-site filter changes, leak inspection, and TDS testing to verify performance.
Will an RO system remove fluoride, lead, PFAS, and other contaminants found in Newportâs water reports?
Yes. Independent lab tests show RO membranes reject 90-97% of fluoride, 95-99% of lead and arsenic, and up to 99% of PFAS compounds when paired with high-capacity carbon pre-filters. They also eliminate nitrates, hardness minerals, microplastics, and 99.99% of bacteria/viruses. For well users in the Newport outskirts, RO is effective against elevated total dissolved solids and sulfur odors too.
How much water does reverse osmosis waste, and can it be reduced?
Traditional undersink units discard 3â4 gallons of concentrate for every gallon of purified water. New high-efficiency systems we install feature 1:1 or even 2:1 recovery ratiosâcutting waste by up to 75%. We can also route reject water to irrigate gardens or feed a utility sink. Properly sizing the system, maintaining adequate feed pressure, and replacing clogged filters on time all help keep waste low.
What should I expect during professional installation, and how long does it take?
Our licensed Newport plumbers complete most installations in 2â3 hours. The process includes: 1) assessing under-sink space and drilling a dedicated faucet hole if needed, 2) mounting the pre-filter housings and membrane module, 3) connecting to the cold-water line with a code-approved valve, 4) installing a drain saddle on the sinkâs waste line, 5) pressure-testing all fittings, and 6) flushing and TDS-testing the system. We provide a brief owner tutorial and leave a maintenance schedule magnet. No major plumbing alterations or permits are typically required.