Certified Technicians
Certified Technicians | Water Purification | Plumbing | Newport
Imagine turning on the tap in your Newport home and knowing the water is as crisp, clean, and healthy as a mountain spring. HEPâs certified plumbing technicians make that peace of mind possible with cutting-edge water purification solutions tailored to the cityâs unique water profile. From pinpoint testing to flawless installation, we remove chlorine taste, heavy metals, and hidden contaminants so every glass, shower, and load of laundry feels refreshingly pure.
Our locally based team is licensed, insured, and backed by decades of hands-on experience. We handle everythingâfrom recommending the right whole-house filters or reverse-osmosis systems to annual maintenanceâso you can relax while we elevate your water quality. Ready to taste the HEP difference? Schedule your free assessment today and discover why Newport homeowners trust us for true water purification excellence.
FAQs
Why should I hire a certified technician for water purification in Newport?
Certified technicians have undergone rigorous training and testing to ensure they understand local plumbing codes, water-quality standards, and manufacturer specifications. In Newport, where the municipal water can contain higher mineral levels and occasional coastal contaminants, a certified professional can properly size, install, and calibrate purification systems to guarantee safe, great-tasting water and full compliance with Rhode Island regulations.
What types of water purification systems do you install and service?
Our team handles a full range of solutions, including whole-house carbon filtration, reverse-osmosis drinking water units, UV disinfection lamps, water softeners, and combination systems that tackle both hardness and bacterial issues common along the Narragansett Bay area. Weâll test your water first and recommend the most effective, cost-efficient system for your home or business.
How do I know if my Newport home needs a water softener or a full purification system?
We start with a comprehensive on-site water analysis that measures hardness, iron, chlorine, lead, PFAS, and microbial counts. Homes with only elevated hardness (gritty buildup, spotty dishes) may only need a softener. If the test reveals additional contaminantsâsuch as trace metals or bacteria from private wellsâa multi-stage purification unit is recommended. The initial test is quick, and we provide a detailed report the same day.
How often will my water purification system require maintenance?
Most systems need basic service every 6â12 months. For example, carbon and sediment filters are replaced annually, UV lamps every 12 months or 9,000 operating hours, and reverse-osmosis membranes every 2â3 years. Our certified technicians offer maintenance plans that include scheduled filter changes, performance checks, and water retesting to ensure ongoing safety and efficiency.
What warranties and guarantees do you provide?
All purification systems we install come with manufacturer warranties ranging from 3 to 10 years, depending on the model. Our workmanship is further backed by a 1-year labor guarantee. If any installation-related issue arises within that period, we will correct it at no cost. In addition, customers on our maintenance plan receive priority scheduling and discounted replacement parts.
Can you help with rebates or financing for water purification upgrades?
Yes. Rhode Islandâs Office of Energy Resources and select utility programs occasionally offer rebates for efficient water treatment equipment. We stay current on available incentives and will help you complete the paperwork. For larger projects, we also provide 0% interest financing for up to 12 months, subject to credit approval, to make clean water more affordable for Newport residents.