- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Tankless Water Heater Install | Plumbing | Newport
Say goodbye to lukewarm showers and mystery invoices. With HEP’s Transparent Pricing Plumbing, Newport homeowners get an upfront quote before a single tool comes out of the van, so you know exactly what your new, energy-saving system will cost. Our seasoned technicians arrive on time, respect your home, and complete most jobs the same day, letting you dive into endless hot water sooner.
From removing the bulky old tank to calibrating the sleek new unit, we handle every step of your tankless water heater install with precision and care. Enjoy lower utility bills, extra storage space, and the peace of mind that comes from a rock-solid warranty and round-the-clock local support—all without hidden fees or last-minute surprises. Book today and feel the HEP difference the next time you turn on the tap.
FAQs
What does your transparent pricing for a tankless water-heater install in Newport include?
Our up-front quote covers everything required for a code-compliant installation: the tankless heater unit (sized for your home), new isolation and service valves, venting materials, gas line upsizing (if needed), condensate drain, labor, disposal of the old water heater, permit fees with the City of Newport, and post-install system commissioning. There are no hidden trip, tool, or “miscellaneous” charges—if something unforeseen arises, we discuss it and get your approval before any additional work begins.
How much should I expect to pay for a typical tankless water-heater installation in Newport?
For most single-family homes in the Newport area, complete installations range from $3,200 to $4,800, depending on heater capacity (e.g., 160 k BTU vs. 199 k BTU), gas-line size, venting route, and whether we convert from electric or gas storage. The price you see on your written proposal is the final price you’ll pay—no after-the-fact add-ons. We also price-match written quotes from other licensed plumbers who provide the same scope and equipment.
Do I need a permit for a tankless water heater, and who handles it?
Yes. Newport and the State of Rhode Island require plumbing and mechanical permits for tankless water-heater replacements or conversions. We take care of the permit application, schedule the inspection, and include all associated fees in your transparent price. You’ll receive a copy of the approved permit and the signed inspection card for your records.
How long does the installation take and will I be without hot water?
A standard swap-out from a storage tank to a tankless unit takes 5–7 hours. We shut off your old heater right before we disconnect it, so hot-water downtime is normally less than half a day. If we’re rerouting venting through masonry or upgrading a long gas run, install time can extend to a full day, but we’ll tell you in advance so you can plan accordingly.
Do you offer financing or rebates for energy-efficient tankless units?
Absolutely. We partner with GreenSky to provide 0% interest financing for 12 months or low-APR plans up to 84 months. Newport residents may also qualify for up to $700 in rebates from Rhode Island Energy’s High-Efficiency Water Heating Program. We file the rebate paperwork for you at no extra charge.
What maintenance or warranties come with my new tankless system?
Most of our preferred tankless models carry a 15-year heat-exchanger warranty, 5-year parts warranty, and 1-year labor warranty. We register the product for you, so the warranty starts the day of installation. Annual maintenance—descaling the heat exchanger, cleaning the inlet screen, and checking combustion—is recommended and can be added to our affordable Service Club for $14.95 per month, which also gives you priority scheduling and 10% off future plumbing repairs.