- HEP Plumbing
- Tankless Water Heater

Tankless Water Heater
Tankless Water Heater | Tankless Water Heater Install | Plumbing | Newport
Enjoy endless hot water, lower utility bills, and valuable extra space when HEP’s licensed plumbers bring a modern tankless system to your Newport home. We size the unit precisely to your family’s demand, remove the bulky old tank, and handle every gas, electric, and vent connection so you can step into consistent, on-demand comfort the same day we arrive. With corrosion-resistant heat exchangers and self-flushing technology, our installations are built to perform efficiently for years—backed by generous manufacturer warranties and HEP’s own satisfaction guarantee.
From the first call to the final pressure test, your tankless water heater install is managed by local technicians who know Newport’s codes, water quality, and weather challenges inside and out. We arrive on time, protect your floors, and clean up every scrap of packaging, leaving nothing behind but piping-hot performance and a noticeably quieter utility closet. Schedule today and discover why so many East Tennesseans trust HEP for comfort that never runs out.
FAQs
What are the main advantages of installing a tankless water heater in my Newport home?
Tankless (on-demand) water heaters heat water only when you open a tap, so they eliminate the standby losses of storage tanks. That translates into energy savings of 20–40 % compared with conventional heaters, longer equipment life (20+ years), and an endless supply of hot water for families that may run multiple showers or appliances back-to-back. In space-constrained Newport properties, the wall-hung units also free up several square feet compared with a 40- or 50-gallon tank. Because they vent through small-diameter PVC or stainless steel, retrofits are usually simpler than you might think.
How do I know what size (GPM rating) tankless unit I need?
Sizing is based on the "maximum simultaneous demand" you expect. We calculate the gallons-per-minute (GPM) each fixture needs (e.g., shower 2.0 GPM, dishwasher 1.5 GPM) and add them up. Then we factor in Newport’s incoming winter water temperature—about 50 °F—to determine the temperature rise required. A typical three-bathroom home that may run two showers and a sink simultaneously usually needs a 9–11 GPM gas unit or an 18–27 kW electric unit. During our free in-home assessment we’ll measure flow rates, check gas line or electric service capacity, and recommend the right model so you never run out of hot water.
Do I need a permit or inspection for a tankless water heater in Newport?
Yes. The City of Newport and Lincoln County require a plumbing/mechanical permit for any water-heater replacement, plus an electrical permit if wiring is upgraded. Our licensed technicians handle the entire permitting process: filling out the application, paying the municipal fees, scheduling the city inspection, and meeting the inspector on-site. This ensures the installation meets Oregon Specialty Plumbing Code, manufacturer warranty requirements, and your insurance company’s standards.
How long does installation take and what should I expect on the day of service?
Most retrofit jobs are completed in 4–6 hours. We start by shutting off water, gas, and electricity, then drain and remove the old tank. Next we mount the new tankless unit, upsize gas or water lines if needed, install venting through an exterior wall or roof, and wire the unit to a dedicated circuit. Before we leave we flush the lines, set the temperature (120 °F standard), test for leaks, and haul away the old heater for eco-friendly recycling. You’ll have full hot-water service the same day.
Which is better for Newport—gas or electric tankless?
If your home already has natural gas or propane, a gas-fired tankless is usually the most economical long-term because gas rates in Newport average 30–40 % lower per BTU than electricity. Gas units also deliver higher flow (up to 11 GPM) for large households. Electric tankless heaters are great for condos or accessory dwelling units that lack gas and have a 200-amp service panel; they’re less expensive to purchase and don’t need combustion venting. During our visit we’ll review your utility bills, panel capacity, and venting options so you can make an informed choice.
What maintenance does a tankless water heater require and do you offer service plans?
To keep warranties valid and maintain peak efficiency, manufacturers recommend an annual service that includes descaling the heat exchanger with food-grade vinegar, cleaning the inlet screen, checking the igniter/flame sensor, and updating firmware on smart models. Newport’s water hardness averages 5–7 grains per gallon, so a yearly flush is sufficient for most homes, though coastal wells may require every six months. We offer an affordable maintenance plan that includes the flush, a full safety inspection, priority scheduling, and a 10 % discount on any future repairs.