- HEP Plumbing
- Emergency Replacement

Emergency Replacement
Emergency Replacement | Tank Water Heater | Plumbing | Newport
When your trusty tank water heater gives up at the worst possible moment, HEP’s emergency replacement crew is already on the way. Newport homeowners count on us 24/7 for rapid diagnostics, transparent estimates, and same-day installs that get hot water flowing again before the dishes pile up or the kids need baths. Our licensed, background-checked plumbers arrive fully stocked, so most replacements are finished in a single visit—no cold-shower marathons, no guessing games, just dependable service backed by industry-leading warranties.
From efficient standard models to high-recovery units built for big families, we’ll help you choose the perfect fit for your lifestyle and budget. Financing options, honest pricing, and courteous clean-up come standard, because we believe an emergency shouldn’t feel like a crisis. Call HEP now and let Newport’s fast, friendly experts restore comfort to your home in record time.
FAQs
What situations require an emergency tank water heater replacement?
Any time your tank is leaking, has burst, is overheating, or has completely failed to produce hot water and is causing flooding or safety risks, it is considered an emergency. A leaking or ruptured tank can cause structural damage, mold, and electrical hazards, so immediate replacement is recommended.
How fast can you get to my Newport home or business?
We run a 24/7 rapid-response team based in Newport. Most calls received before 10 pm are attended within 60–90 minutes, and overnight calls are normally reached within two hours. Our trucks are pre-stocked with common 30-, 40-, and 50-gallon gas and electric tank heaters so we can replace the unit on the first visit whenever possible.
Do you replace all brands and sizes of tank water heaters?
Yes. We carry Rheem, Bradford White, A.O. Smith, and Rinnai standard atmospheric and power-vented models from 30 to 80 gallons. If your installation requires a less common size or a specialty unit, we will install a temporary loaner tank to restore hot water the same day and return with the exact replacement once it arrives.
Will you handle permits and local code compliance in Newport?
Absolutely. Newport requires a plumbing permit and final inspection for water heater replacements. Our licensed plumbers file the permit electronically, perform the work to Rhode Island state and local code, and coordinate the city inspection. You receive a compliance certificate for your records.
What does an emergency replacement typically cost?
Pricing depends on tank capacity, fuel type, venting configuration, and the extent of any water damage repairs. A straightforward 40-gallon gas replacement generally ranges from $1,450 to $1,950 including permit and haul-away. We provide an up-front, written quote before any work begins and accept major credit cards and financing for unexpected emergencies.
Is there anything I should do while waiting for the plumber to arrive?
Yes. 1) Turn off the cold-water supply valve on top of the heater to stop incoming water. 2) Shut off power at the breaker (electric) or set the gas control to “OFF” (gas). 3) If leaking, attach a garden hose to the drain valve and direct water to a floor drain or outdoors. 4) Move belongings away from the water path and use towels or a wet-vac to limit damage. Avoid touching electrical outlets or standing water for safety.