Preventive Maintenance Agreements
Preventive Maintenance Agreements | Commercial Plumbing | Plumbing | Newport
For Newport businesses, an unexpected leak or clogged line can halt productivity and frustrate customers in minutes. HEP’s preventive maintenance agreements take the guesswork out of plumbing care by scheduling routine inspections, cleaning, and performance tests that stop problems before they start. Our seasoned technicians know every code and fixture inside out, so your operations stay compliant, efficient, and worry-free.
Each agreement is tailored to your building’s exact needs—from backflow certification and water-heater descaling to high-pressure jetting of sewer lines—and comes with 24/7 priority response, detailed service records, and preferred pricing on any repairs. When you partner with HEP for commercial plumbing maintenance, you lock in predictable costs, upgrade safety for staff and patrons, and gain the confidence that your pipes, pumps, and fixtures will work flawlessly no matter how busy things get.
FAQs
What is a commercial plumbing preventive maintenance agreement and how does it work?
A preventive maintenance agreement is a service contract that schedules regular, proactive plumbing inspections and tune-ups for your Newport business. Instead of waiting for leaks, blockages, or equipment failures to shut you down, our licensed commercial plumbers visit on a pre-agreed timetable (monthly, quarterly, or semi-annually) to test, adjust, and document every critical plumbing component. Each visit is logged, and a written report with recommendations is issued so you always know the health of your system and can budget for upcoming repairs before they become emergencies.
What specific services are included in your Newport commercial maintenance plans?
Plans are customised to the size and use of your facility, but most agreements cover: • Full-building plumbing inspection (pipes, valves, fixtures, water heaters, pumps) • Water pressure and flow testing • Drain and sewer line camera inspections and hydro-jet cleaning • Backflow prevention device testing and certification • Water heater/boiler flushing, anode-rod checks, and temperature calibration • Grease trap cleaning (for food-service clients) • Minor adjustments such as tightening fittings, replacing worn washers or aerators, and resealing joints • Written condition report and priority scheduling for any recommended repairs.
How often will your technicians service our property?
Frequency depends on the complexity of your plumbing system, the number of occupants, and local regulatory requirements. Offices and retail sites in Newport typically choose twice-yearly visits, whereas hotels, healthcare facilities, and restaurants often benefit from quarterly or even monthly service. We conduct an initial site survey and propose a schedule that complies with Welsh Water, Building Regulations, and any industry-specific standards that apply to your premises.
Why choose a preventive maintenance plan instead of calling only when something breaks?
Reactive repairs usually cost more, cause unplanned downtime, and may lead to structural water damage or mold growth. Preventive maintenance delivers: • Up to 30% lower annual plumbing spend by catching issues early • Extended lifespan of water heaters, pumps, and pipework • Lower water and energy bills through leak detection and efficiency checks • Compliance with insurance and health-and-safety requirements • Peace of mind that your business can operate without plumbing-related interruptions.
Will the maintenance visits interrupt our normal business operations?
No. We schedule visits during low-traffic hours—early mornings, evenings, or weekends—to minimise disruption. Our Newport team arrives in discreet, well-equipped vans, isolates only the sections being serviced, and follows strict cleanliness protocols. Any tasks that require temporary water shut-off are coordinated in advance so your staff and customers experience minimal inconvenience.
How much does a commercial plumbing maintenance agreement cost and how is it billed?
Pricing is tailored to each property’s size, fixture count, and required service frequency. After the free on-site assessment, you receive a fixed annual or quarterly quote that covers labour, routine consumables, and all standard compliance tests. Optional add-ons (e.g., grease trap pumping or 24/7 emergency call-outs) can be bundled in. Billing can be monthly, quarterly, or annually to suit your cash-flow preferences, and there are no hidden fees—any non-routine repairs are quoted separately at discounted contract rates.