Backflow Prevention Testing
Backflow Prevention Testing | Commercial Plumbing | Plumbing | Newport
When Newport businesses need to safeguard their potable water, they turn to HEP for meticulous backflow prevention testing. Our licensed technicians specialise in commercial plumbing systems of every size—from bustling waterfront cafés to multi-storey office complexes—ensuring that pollutants never siphon back into your supply. We arrive on schedule, test every valve with calibrated equipment, and file all compliance paperwork so you stay ahead of local regulations without lifting a finger.
Because downtime costs money, we streamline repairs and component replacements on the spot, keeping your operations flowing and your customers protected. Choose the team that treats your property as their own: courteous professionals who clean up after themselves, explain every finding, and stand ready 24/7 for emergency call-outs. Book your backflow test with HEP today and experience why Newport’s business community trusts us for reliable, code-compliant commercial plumbing solutions.
FAQs
What is backflow and why is testing required for commercial properties in Newport?
Backflow is the unwanted reversal of water flow that can draw contaminants from your premises back into the public water supply. Because commercial sites often have complex plumbing systems, the risk of cross-connection is higher. Newport Water & Sewerage By-laws require every commercial property with a backflow prevention device to have it inspected annually to protect the city’s drinking water and maintain health-department compliance.
How often does a commercial backflow prevention device need to be tested?
The Newport Council and Water Authority mandate an annual test for all testable backflow prevention assemblies installed at commercial premises. Some high-risk facilities—such as medical centres, laboratories or food-processing plants—may be served with six-monthly testing notices. Failing to keep your device current can lead to fines and the disconnection of your water service.
What does the backflow testing process involve and how long does it take?
A licensed backflow tester will: 1) isolate the device; 2) attach calibrated test gauges; 3) measure pressure differentials on each check valve and relief port; 4) record the results on an official Newport test form; and 5) restore water service. Most tests take 20-40 minutes per device, and normal operations can usually resume immediately afterward.
What regulations govern backflow testing in Newport and who can perform it?
Backflow compliance in Newport is governed by the Plumbing & Drainage Regulations 2018, AS/NZS 3500.1 (where applicable), and the Newport Water Authority’s Cross-Connection Control Program. Only plumbers holding a current Backflow Prevention Accreditation and Newport Water registration may perform the test and lodge the official compliance certificate on your behalf.
What happens if my backflow device fails the test?
If a device does not hold the required pressure or leaks during testing, our technician will issue a ‘failed’ report and discuss repair or replacement options. Minor issues, such as debris in the check valve, can often be corrected on the spot and retested. For major faults, we’ll provide a fixed-price quote, obtain council approval if needed, and schedule repairs promptly to restore compliance and avoid penalties.
How can I prepare my business for a scheduled backflow test and minimise disruption?
1) Advise staff of a short water shutdown; 2) finish any water-dependent production runs; 3) clear access to the device (usually in a plant room, riser, or boundary pit); 4) have any site induction paperwork ready for our plumber; and 5) provide the previous test report if available. With these steps in place, we can complete the test quickly, keep your certificate up to date, and ensure your operations keep flowing smoothly.