- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Garbage Disposal Repair | Plumbing | Newcomb
When your sink suddenly starts growling or won’t drain at all, you need a team that shows up fast, tells you the price before the work begins, and fixes it right the first time. HEP’s licensed plumbers bring decades of experience and fully stocked trucks to homes across Newcomb, so most issues are solved in a single visit. From jammed blades to mysterious leaks, we diagnose the problem, explain your options in plain English, and back every repair with our satisfaction guarantee—all while sticking to the upfront quote you approved.
Choose HEP for reliable, no-surprise garbage disposal repair and enjoy the peace of mind that comes with fair pricing, courteous technicians, and 24/7 emergency support. We treat your kitchen like our own, clean up after ourselves, and leave you with a disposal that purrs instead of protests—ready to power through every peel and plate scrap you throw its way.
FAQs
How does your upfront pricing work for garbage disposal repairs?
When you schedule a service call, one of our licensed plumbers will inspect your garbage disposal, diagnose the problem, and provide a flat-rate quote before any work begins. The price you see is the price you pay—there are no hidden fees, hourly charges, or surprise add-ons. If additional issues are discovered, we’ll discuss any cost changes with you first so you remain in full control of the final bill.
What are the most common signs that my garbage disposal needs professional repair?
Typical indicators include persistent clogs, humming without grinding, leaking from the bottom or sides, foul odors that don’t go away after cleaning, repeated resets, and circuit breaker trips. If you notice any of these symptoms, shut off the unit and give us a call. Continuing to run a failing disposal can damage the motor or plumbing and increase repair costs.
Do you service all makes and models of garbage disposals?
Yes. Our technicians are trained to repair and install every major brand sold in Australia, including InSinkErator, Waste King, Kenmore, Evergrind, and more. We carry a broad inventory of genuine parts on our service vehicles, allowing most repairs to be completed in a single visit. If your model is obsolete or parts are discontinued, we’ll recommend compatible replacement options.
What should I do if my garbage disposal stops working while I wait for the plumber?
First, turn off the disposal and the power switch at the wall or circuit breaker. Avoid inserting your hand or utensils into the grind chamber. If the unit hums but won’t turn, you can try pressing the red reset button on the bottom of the unit once—never repeatedly. Do not add chemicals or hot water in an attempt to clear jams; this can worsen damage. Then wait for our technician to arrive for a safe, professional fix.
How quickly can you reach my home in Newcomb for a disposal repair?
We offer same-day service throughout Newcomb and the Greater Geelong area. Calls booked before noon are typically attended within a 2- to 4-hour window. Emergency after-hours service is available 24/7 for an additional flat call-out fee, which we quote upfront as well. Our dispatch team will provide real-time arrival updates so you’re never left guessing.
Is it more cost-effective to repair or replace a faulty garbage disposal?
Our plumbers evaluate the age, condition, and repair cost of your unit versus the price of a new, energy-efficient model. As a rule of thumb, if repairs exceed 50% of the replacement cost or the disposal is over 8–10 years old, replacement usually offers better long-term value. We’ll give you both options with transparent pricing, along with warranty details, so you can make an informed decision.