Latest Leak-detection Gear
Latest Leak-detection Gear | Emergency Plumbing | Plumbing | Newcomb
When a pin-hole leak can turn into a waterfall in the blink of an eye, HEP’s cutting-edge leak-detection gear is the safeguard Newcomb homeowners and businesses have been waiting for. Our technicians arrive armed with ultra-sensitive acoustic sensors, thermal imaging, and real-time moisture mapping that pinpoint hidden breaches without tearing apart floors or walls. In minutes, we can trace a whisper of water to its exact origin, isolate the affected line, and halt the flow before it spirals into costly damage.
Pair that precision with rapid repair, and you have the perfect answer to any emergency plumbing crisis. From burst copper lines in historic cottages to sneaky slab leaks beneath modern builds, we restore full integrity to your system while keeping disruption to a minimum. Trust HEP to catch leaks early, fix them fast, and leave your property cleaner, drier, and safer than we found it.
FAQs
What advanced leak-detection technology do you use and how does it work?
Our Newcomb team uses a combination of acoustic listening devices, infrared thermal imaging, and tracer-gas systems. Acoustic sensors pick up the distinct sound frequencies made by escaping water, thermal cameras reveal temperature changes caused by hidden moisture, and a safe hydrogen/nitrogen tracer gas pinpoints tiny leaks in pressurised lines. By cross-checking data from all three tools, we can locate leaks behind walls, under concrete slabs, or beneath garden beds without invasive digging.
Do you provide 24/7 emergency plumbing services in Newcomb?
Yes. Plumbing emergencies can’t wait, so our licensed technicians are on call 24 hours a day, 7 days a week, including public holidays. Whether a burst pipe floods your kitchen at 2 am or your water main fails on a Sunday, we dispatch the nearest leak-detection specialist immediately to minimise water damage and restore normal service.
How fast can you reach my property during a leak emergency?
Because we’re locally based in Newcomb and keep fully stocked service vehicles in the area, our average response time is 30 minutes or less. For outlying suburbs we aim to arrive within the hour. You’ll receive live GPS tracking and SMS updates, so you know exactly when help is coming.
What kinds of leaks can your equipment locate?
Our gear accurately detects: • Burst or pin-hole leaks in copper, PVC, PEX and galvanised pipes • Concealed hot- and cold-water line leaks within walls, ceilings or floors • Slab and foundation leaks under concrete • Water main and service line failures outdoors • Leaking shower bases, roof plumbing and gutter penetrations • Pool, spa and irrigation system leaks. If water is escaping, we have a method to find it.
Will leak detection damage my walls, floors or garden?
In most cases, no. The non-destructive technology we use lets us ‘see’ or hear hidden leaks without drilling exploratory holes or trenching your yard. Once we’ve identified the exact spot, any required access cuts are minimal and targeted—saving you money on repairs and keeping disruption to a minimum.
How much does professional leak detection cost and is it covered by insurance?
Standard electronic leak detection in Newcomb starts from $249 (including the first hour on site). Complex multi-zone or underground work is quoted upfront before we proceed. Many home- and landlord-insurance policies reimburse leak-detection fees when linked to an insured water-damage claim, but coverage varies, so we’ll supply a detailed report you can lodge with your insurer.