Licensed Technicians
Licensed Technicians | Drain Opening | Plumbing | Newcomb
When sinks gurgle, tubs back up, or stormwater refuses to flow, Newcomb homeowners and businesses turn to HEP’s licensed technicians for rapid, no-mess drain opening. Armed with cutting-edge augers, hydro-jetters, and video inspection gear, our fully certified team pinpoints the source of the blockage, clears it away, and verifies the line is spotless—often in the time it takes others to find the shut-off valve. We arrive when we say we will, protect your floors with drop cloths, and leave the work area cleaner than we found it, so the only thing you’ll notice is water moving exactly where it should.
From emergency after-hours callouts to preventive maintenance plans, we tailor each visit to your budget and schedule while backing all labor with straightforward, satisfaction-guaranteed pricing. Whether you’re facing a stubborn kitchen sink, a tree-root-invaded sewer lateral, or just want the peace of mind that comes from a properly flowing system, HEP’s Newcomb specialists make drain problems disappear—fast, friendly, and for good.
FAQs
What are the most common signs I need a professional drain-opening service?
Slow-moving water, unpleasant odours, gurgling sounds, water backing up in sinks, tubs, or toilets, and repeated use of chemical cleaners are all indicators that a blockage has formed deep in the line. If you notice any of these symptoms in your Newcomb home or business, it is best to call our licensed technicians before the obstruction causes pipe damage or overflows.
How do your licensed technicians clear blocked drains in Newcomb?
We begin with a site inspection and, if required, a CCTV camera inspection to locate the exact position and cause of the blockage. Depending on what we find, we may use electric eel (mechanical auger) cabling, high-pressure water jetting, root-cutting heads, or a combination of methods. Once the drain is clear, we run a final camera pass to confirm full flow and provide you with video documentation for your records.
Is drain-opening safe for older or fragile pipework?
Yes. Our team assesses the pipe material—whether it’s older clay, cast iron, or modern PVC—before selecting the most appropriate clearing method. High-pressure jetting nozzles can be adjusted for lower PSI on delicate lines, and mechanical augers are fitted with cutting heads sized to the internal diameter of the pipe to minimise stress. If we detect pipe deterioration, we’ll discuss repair or relining options with you before proceeding.
How quickly can you attend a drain blockage in the Newcomb area?
We provide 24/7 emergency response across Newcomb and surrounding suburbs. For most call-outs lodged before midday, a licensed plumber can be on-site within 1–2 hours. After-hours and weekend service is also available, and our vehicles carry the full range of jetting, CCTV, and repair equipment so the majority of jobs are completed in a single visit.
Do you offer upfront pricing and any workmanship guarantees?
Absolutely. Once we diagnose the blockage, we give you a fixed, no-obligation quote that covers labour, equipment, and any required parts. There are no hidden fees for travel or after-hours attendance. All drain-opening work is carried out by fully licensed and insured technicians and is backed by a 12-month workmanship warranty. If the same line blocks again due to our workmanship within that period, we return and clear it at no cost.
What can I do to prevent future drain blockages?
Avoid tipping fats, oils, coffee grounds, or food scraps down the sink. Use strainers in kitchen, laundry, and bathroom drains to catch hair and debris, and flush only human waste and toilet paper—no wipes or sanitary products. Tree roots are a common issue in Newcomb, so keep large shrubs and trees at least two metres from your sewer line. Finally, schedule a preventative CCTV inspection every 2–3 years; it’s a small investment that can reveal developing issues before they become emergencies.