Burst Pipe
Burst Pipe | Commercial Plumbing | Plumbing | Newcomb
When a burst pipe brings business to a halt in Newcomb, HEP’s rapid-response team is ready to turn chaos into calm. Our licensed plumbers arrive fast, isolate the break, and use state-of-the-art leak-detection gear to pinpoint damage without tearing up your premises. From high-pressure copper lines in cafés to hidden PVC runs in warehouses, we repair or replace piping with minimal downtime, clean up standing water, and pressure-test the system before we leave—so you can reopen with confidence.
Decades of local experience, transparent up-front pricing, and a fleet stocked for every scenario make HEP the smart choice for commercial plumbing emergencies. Call us 24/7 and speak to a real technician, not an answering service; we’ll dispatch immediately, coordinate with insurers if needed, and even advise on preventive upgrades to keep future disruptions at bay. Fast service, honest workmanship, and a promise to treat your property like our own—that’s the HEP difference.
FAQs
What should I do first if I suspect a burst pipe in my Newcomb commercial property?
Immediately shut off the main water supply to the building to minimise flooding, turn off any affected electrical circuits, and call our 24/7 emergency team on 0000 000 000. While you wait for our plumber, try to contain the water with buckets or towels and move valuable stock or equipment away from the leak.
How fast can your plumbers get to my site in Newcomb for an emergency burst pipe?
Our centrally located mobile teams average a 30-minute arrival time anywhere in Newcomb and the surrounding industrial estates. Because we specialise in commercial plumbing, we prioritise business interruptions and have technicians on call around the clock, including weekends and public holidays.
Are your plumbers qualified to work on large-scale commercial pipe systems?
Yes. All of our plumbers hold Victorian plumbing licences, carry full public liability insurance, and undergo regular training on AS/NZS 3500 standards for commercial water services. We’re also compliant with WorkSafe Victoria requirements, so we can safely work in factories, retail centres, hospitality venues and multi-storey office buildings.
Will repairing a burst pipe shut my business down for the day?
Not necessarily. We use isolation valves and temporary bypass lines to keep unaffected sections of your plumbing operational while we repair or replace the damaged pipe. Our goal is to keep your critical services—such as bathrooms, kitchens and fire systems—running so staff and customers experience minimal disruption.
Can you help me with the insurance claim for water damage?
Absolutely. We supply detailed incident reports, moisture readings, and photographic evidence that most insurers require. We can also liaise directly with your loss adjuster, speeding up approval for remediation works and allowing you to focus on getting the business back to normal.
How can I prevent burst pipes in my commercial building in the future?
We recommend an annual preventative maintenance program that includes thermal imaging, pressure testing, and inspection of vulnerable sections such as exposed or aging copper and galvanised lines. We also fit pressure-reducing valves and insulation where needed. Regular monitoring allows us to spot corrosion, water hammer and temperature extremes before they escalate into costly bursts.