Leak Detection
Leak Detection | Plumbing | New Tazewell
When a faucet drip turns into rising water bills or unexplained damp spots, New Tazewell homeowners call HEP for fast, pinpoint leak detection. Our licensed technicians use cutting-edge acoustic sensors and infrared cameras to trace hidden leaks without tearing up walls or floors, saving both time and money while safeguarding your property.
Backed by decades of local experience, we pair advanced technology with old-fashioned courtesy—arriving on time, explaining every option, and providing transparent pricing before any repair begins. From slab leaks to sneaky pipe pinholes, your plumbing is in expert hands with HEP, so you can get back to enjoying a dry, worry-free home.
FAQs
How can I tell if I have a hidden water leak in my New Tazewell home?
Common warning signs include an unexplained jump in your water bill, the sound of running water when all fixtures are off, damp or warm spots on floors or walls, mold or musty odors, and low water pressure. If you notice any of these issues, it’s wise to schedule a professional leak detection inspection before the leak causes structural damage or skyrockets your utility costs.
What methods and technology do you use to locate leaks?
Our technicians combine several non-invasive tools: acoustic listening devices that pick up the sound of escaping water, infrared thermal imaging cameras that detect temperature changes behind walls and floors, digital moisture meters to map damp areas, and inert gas tracer systems for pinpoint accuracy in slab or underground leaks. Using multiple technologies ensures we locate the leak quickly without unnecessary drilling or demolition.
Is professional leak detection safe for my plumbing and property?
Yes. Modern leak detection is designed to be non-destructive. We never cut into walls or jackhammer concrete unless we’ve verified the exact leak location first. The acoustic, infrared, and tracer-gas methods we use are completely safe for all pipe materials—copper, PEX, PVC, or galvanized—and leave no residue or harmful by-products in your home.
How much does a leak detection service cost in New Tazewell?
Most residential leak detection jobs in New Tazewell range from $175 to $425, depending on the size of the property, the complexity of the plumbing system, and the location of the leak (behind walls, beneath slabs, or outdoors). After the initial assessment, we provide a clear, upfront quote so you know exactly what to expect. If repairs are needed, we can bundle detection and repair for added savings.
Do you offer 24/7 emergency leak detection in New Tazewell?
Absolutely. Water leaks don’t keep business hours, and neither do we. Our licensed plumbers are on call around the clock, including weekends and holidays. A live dispatcher will answer your call, and we can usually arrive anywhere in the New Tazewell area within 60 minutes to stop active water loss and prevent further damage.
What steps should I take while waiting for your technician to arrive?
1) Shut off the main water supply if you can do so safely. The valve is usually near the water meter or where the main line enters your home. 2) Turn off the power to affected areas if water is near electrical outlets or appliances. 3) Mop up standing water with towels to reduce floor damage and mold growth. 4) Move valuables, electronics, and furniture away from damp areas. 5) Take photos of the affected areas for insurance documentation. Once our technician arrives, we’ll handle the precise leak location and repair.