Water-quality Test
Water-quality Test | Water Purification | Plumbing | New Tazewell
Imagine turning on the tap in your New Tazewell home and knowing each glass is as clean and refreshing as mountain spring water. HEP’s certified plumbers start with a complimentary, on-site water-quality test that exposes hidden contaminants—hard minerals, chlorine, even trace metals—then tailor a solution that fits your family’s needs and budget. From smart softeners to reverse-osmosis systems, we install and maintain cutting-edge equipment that delivers dependable water purification without the guesswork.
With 24/7 emergency support and a reputation built on decades of East Tennessee service, HEP makes crystal-clear water simple. Enjoy longer-lasting appliances, brighter laundry, and peace of mind every time you cook, bathe, or sip. Schedule your water-quality test today and discover how effortless pure, healthy water can be.
FAQs
Why should I have my water tested in New Tazewell?
Even if your water looks, smells, and tastes fine, it can still carry dissolved minerals, bacteria, or industrial contaminants that are invisible to the eye. New Tazewell’s public water system draws from both surface- and ground-water sources that can be affected by agricultural runoff, aging pipes, and naturally occurring minerals such as iron or manganese. A professional water-quality test identifies any issues so you can choose the right filtration or treatment solution and protect your family’s health, plumbing fixtures, and appliances.
What contaminants are commonly found in Claiborne County water?
Routine tests in our area most often detect elevated hardness (calcium and magnesium), iron, sulfur (which causes a rotten-egg odor), manganese, and occasional bacterial contamination in private wells. Trace amounts of chlorine by-products, lead from older service lines, and pesticides have also been reported. Because each home’s plumbing and water source differ, we recommend site-specific testing rather than relying on county-wide averages.
How does your in-home water-quality test work and how long does it take?
One of our certified technicians collects water samples from your kitchen tap and, if you have a well, directly from the well head. Basic field tests for hardness, pH, total dissolved solids, iron, and sulfur are completed on-site in about 20 minutes, giving you instant preliminary results. The same samples are then sealed and sent to a state-accredited laboratory for comprehensive analysis of heavy metals, bacteria, and chemical contaminants. Lab results are usually available within 3–5 business days, and we review them with you in person or via video call.
What purification options do you recommend if my test shows problems?
Recommendations depend on the specific contaminants and your household water-use patterns: • Hardness, iron, or manganese – high-efficiency ion-exchange water softener with an iron filter or dual-media system. • Sulfur odors – an air-injection oxidation filter followed by carbon polishing. • Bacteria or coliform – a UV disinfection lamp installed after the pressure tank. • Lead, pesticides, or multiple chemical contaminants – a whole-house activated carbon filter paired with a reverse-osmosis (RO) drinking-water station at the kitchen sink. All systems are sized to your flow rate and family size, and we provide turnkey installation and follow-up maintenance.
Will a purification system affect water pressure or require major plumbing changes?
Most modern softeners and filtration tanks are designed to maintain household flow rates of 8–12 gallons per minute, which means you shouldn’t notice a drop in pressure during showers or appliance use. Our technicians install the equipment on the main supply line—usually near the water heater—using bypass valves so you can still access untreated water for outdoor spigots if desired. In the majority of homes we service in New Tazewell, installation is completed in one day without tearing into walls or rerouting major plumbing.
How often should I retest my water once a purification system is in place?
We suggest an annual checkup that includes a quick in-home test for hardness, iron, chlorine, and pH to verify the system is performing correctly and that filters or softener resin aren’t exhausted. If you rely on a private well, schedule a full bacterial and chemical lab test at least every 12 months, or immediately after flooding, construction, or noticeable changes in taste or odor. Regular monitoring ensures continued water safety and allows us to adjust settings, replace UV bulbs, or install additional filtration if new contaminants appear.