Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | New Tazewell
Imagine turning on the tap in your New Tazewell home and knowing every drop is crisp, clean, and safe. HEP’s licensed technicians combine decades of plumbing expertise with advanced water purification solutions, tailoring each system to the unique chemistry of Claiborne County’s wells and municipal lines. From pinpointing hidden contaminants to installing state-of-the-art filters, we handle the science so you can simply enjoy refreshing water—straight from the source.
Whether you’re battling hard-water buildup, chlorine taste, or mystery odors, our team delivers prompt testing, honest recommendations, and flawless workmanship backed by a 100% satisfaction guarantee. We arrive on time, protect your home like it’s our own, and leave you with crystal-clear water and complete peace of mind. Schedule a visit today and discover why neighbors across New Tazewell trust HEP for plumbing excellence and dependable water purification that keeps families healthier and appliances running longer.
FAQs
Do your technicians hold the proper licenses for plumbing and water-treatment work in Tennessee?
Yes. Every field technician who visits your home is a Tennessee-licensed Journeyman or Master Plumber and is additionally certified by the Water Quality Association (WQA) as a Certified Water Specialist (CWS). We pull any required city or county permits for jobs in New Tazewell and follow all state plumbing codes, so your installation is fully compliant and insured.
What water problems are most common in New Tazewell, and can you treat them?
Homes on municipal supply often report chlorine taste/odor and moderate hardness, while private wells around Claiborne County typically show elevated iron, sulfur (“rotten-egg” smell), and occasional bacterial contamination. We begin with an onsite water analysis to identify your exact conditions, then recommend targeted solutions—softeners for hardness, carbon or catalytic filters for chlorine and sulfur, ultraviolet disinfection for bacteria, and reverse-osmosis (RO) systems for drinking water polishing.
How much does a whole-house water purification system cost?
Costs vary with water chemistry, flow rate, and the size of your home’s plumbing system. Most New Tazewell installations fall between $1,500 and $4,500 for a single-tank softener or filtration unit, or $4,000–$7,000 for multi-stage or combination systems. We provide a free, no-obligation quote that includes equipment, plumbing labor, permits, and first-year maintenance.
How long does installation take, and will my water be shut off?
A standard softener or back-washing filter is usually installed in 3–5 hours. More complex setups—such as twin-tank conditioners paired with RO and UV—can take a full day. Your water is typically off for only 30–60 minutes while we tie into the main line; we schedule work around your routine to minimize inconvenience.
What kind of maintenance is required after installation?
Most modern systems need only salt refills (for softeners) and annual service checks. We offer an affordable maintenance plan that includes media cleaning, valve calibration, RO membrane checks, and bacteriological testing for well owners. Under the plan, we remind you when service is due and handle everything for a predictable yearly fee.
Do you offer warranties or guarantees on parts and labor?
Absolutely. Our primary product lines carry 5- to 10-year manufacturer warranties on tanks, valves, and electronics. We back our workmanship with a separate 2-year labor guarantee. If a covered component fails, we handle the warranty claim, remove the defective part, and reinstall the replacement at no additional labor cost to you.