East Tennessee Water
East Tennessee Water | Water Purification | Plumbing | New Tazewell
Nestled in the rolling hills of New Tazewell, HEP’s East Tennessee team delivers crystal-clear confidence with every turn of the tap. We understand the mineral-rich wells and aging municipal lines that give local water its distinctive taste—and the occasional unwanted sediment or odor. That’s why we pair hometown know-how with cutting-edge filtration technology, giving families, farms, and small businesses the fresh, balanced water they deserve without the hassle of store-bought bottles.
From the first free in-home test to the final system tune-up, our licensed plumbers tackle everything in-house, so you get honest answers, upfront pricing, and service that shows up on time—no exceptions. Discover how easy it can be to protect appliances, improve health, and savor every sip with our customized water purification solutions, proudly installed and maintained right here in New Tazewell.
FAQs
Why should New Tazewell homeowners consider a water-purification system?
Much of the water in Claiborne County comes from private wells or the Powell River watershed. That supply is naturally high in dissolved minerals (hardness) and can contain iron, sulfur, sediment, agricultural runoff, and residual chlorine or chloramines added by the utility. A properly sized purification system removes these contaminants, giving you water that tastes better, is safer to drink, and is gentler on plumbing fixtures, appliances, skin, and clothing.
What contaminants do East Tennessee Water Plumbing commonly find during tests?
Our onsite water analysis in New Tazewell frequently detects: • Hardness (calcium & magnesium) • Iron and manganese that cause orange or black staining • Hydrogen-sulfide gas that produces a “rotten-egg” odor • Elevated chlorine/chloramine levels in municipal water • Sediment and turbidity from shallow wells • Coliform or E. coli bacteria in unchlorinated systems • Pesticide or nitrate traces from nearby agricultural areas. Identifying the exact mix lets us tailor a filtration or conditioning solution instead of guessing.
What purification solutions do you offer and how do they work?
We install point-of-entry (whole-house) and point-of-use systems such as: • High-capacity water softeners to remove hardness minerals. • Iron/sulfur filters that use catalytic media and air-injection to oxidize and trap problem metals and odors. • Activated-carbon units that strip chlorine, chloramines, bad taste, and VOCs. • Reverse-osmosis (RO) drinking-water stations that reduce up to 95-99 % of dissolved solids, lead, nitrates, and micro-contaminants. • UV disinfection lights that neutralize bacteria without chemicals. We often combine technologies so every tap in your home delivers clean, great-tasting water.
How is a system installed and will my water be shut off long?
After the free water test and consultation, we size the equipment and schedule a convenient installation date. A typical whole-home system is plumbed into the main water line (usually in a basement, crawl space, or utility room) and tied to a nearby electrical outlet and floor drain. Most jobs take 3–5 hours, during which your water is off for only 20–40 minutes while we cut in the new valves. When we leave, the system is programmed, disinfected, and running—you will have immediate access to purified water.
What maintenance is required and do you offer service plans?
Maintenance is minimal: • Water softeners and iron filters automatically backwash; you simply add solar salt pellets every 4–8 weeks. • Carbon filters need media replacement every 3–5 years, depending on usage. • RO systems require pre-filters every 6–12 months and a membrane every 3–5 years. • UV lamps are replaced annually. We offer affordable annual and semi-annual service plans that include salt delivery, filter changes, performance tests, and 24/7 priority repair—so you never have to worry about upkeep.
How much does a purification system cost and are there financing options?
Because every home’s water chemistry and flow rate differ, prices vary. A basic softener starts around $1,200 installed, an iron/sulfur combo runs $1,800–$2,800, and a complete multi-stage package with RO drinking water averages $3,500–$4,500. We provide firm, up-front quotes after testing, and never pressure you to buy. To make clean water affordable, we offer 0% interest financing for 12 months or low-payment plans up to 60 months, plus a 10-year parts and 5-year labor warranty for peace of mind.