Licensed Technicians
Licensed Technicians | Toilet Upgrades and Replacements | Plumbing | New Tazewell
When your bathroom needs a fresh start, HEP’s licensed technicians bring fast, friendly expertise right to your New Tazewell doorstep. From whisper-quiet flush systems to sleek, low-flow models that trim water bills, we handle every step of toilet upgrades and replacements with precision—removing the old fixture, inspecting supply lines, and installing your new throne so it feels like it’s always been there.
Our team is background-checked, fully insured, and stocked with premium parts, so most jobs wrap up in a single visit. You’ll get upfront pricing, a tidy workspace, and the peace of mind that comes from a workmanship guarantee. Whether your current toilet is wobbling, constantly running, or just hopelessly outdated, call HEP and experience why New Tazewell homeowners trust us for reliable, worry-free results.
FAQs
How can I tell whether I need a new toilet or just a repair?
Frequent clogs, cracks in the porcelain, wobbling at the base, constantly running water, or a 1990-era model that uses 3.5 gallons per flush or more are strong indicators that replacement is the smarter choice. During a service call our licensed technician will inspect the bowl, tank, flange, and supply line, then explain whether a part-specific repair (such as a new fill valve) will solve the problem or if a full upgrade will save you money and headaches in the long run.
What upgrade options do you offer in New Tazewell?
We install all major brands and styles, including WaterSense-certified 1.28 gpf high-efficiency toilets, dual-flush models, pressure-assisted units for commercial restrooms, skirted one-piece designs for easy cleaning, comfort-height ADA-compliant bowls, and smart toilets with heated seats and bidet functions. If you have well-water pressure concerns or septic limitations, we will recommend models proven to perform reliably in Claiborne County homes.
Do I need a permit for a toilet replacement, and who handles it?
In most cases the City of New Tazewell does not require a separate plumbing permit for a like-for-like toilet swap, but a permit is needed when we must modify drain lines, relocate the flange, or install a new shut-off valve behind the wall. As a licensed, bonded, and insured contractor, we secure any required permits and schedule inspections so you remain fully compliant with state and local plumbing codes.
How long does a professional toilet replacement take?
A straightforward replacement in the same location typically takes 1.5 to 2 hours: 20 minutes to drain and remove the old toilet, 15 minutes to clean and inspect the flange, 15 minutes to set the new wax ring and bowl, 20 minutes to level, secure, and caulk, and 20 minutes to connect the tank, supply line, and test for leaks. If we must repair subfloor rot or move the flange, we will give you a revised timeline before work begins.
Can upgrading my toilet really reduce my water bill?
Absolutely. Pre-1994 toilets use 3.5 to 7 gallons per flush, while today’s WaterSense models use 1.28 gallons or less—saving the average New Tazewell household up to 13,000 gallons of water a year. At the current Tennessee average water rate of roughly $0.006 per gallon, that’s a savings of about $75 annually. The new unit typically pays for itself within 3 to 4 years, and many manufacturers offer rebates that shorten the payback period even more.
Is there anything I should do before your technicians arrive?
Please clear a 3- to 4-foot workspace around the toilet, remove rugs or décor that could be in the way, and make sure the main water shut-off is accessible. If you have pets, plan to keep them in another room for safety. We bring floor protectors, but letting us know about delicate flooring or tight staircases in advance helps us choose the right equipment and keep your home pristine.