- HEP Plumbing
- Background-checked Plumbers

Background-checked Plumbers
Background-checked Plumbers | Tankless Water Heater Install | Plumbing | New Tazewell
Trading cold showers for endless, energy-efficient hot water is easy when you call in HEP’s background-checked plumbers. Serving New Tazewell neighbors for decades, our team arrives on time, respects your home, and handles every step of your tankless water heater install with precision—so you can enjoy lower utility bills, extra closet space, and peace of mind knowing the work was done right the first time.
From carefully sizing the unit to hauling away your old tank, we streamline the process and back it with industry-leading warranties and our 100% Satisfaction Guarantee. Whether you’re chasing instant hot water for a busy family or a vacation cabin, trust the friendly professionals in the bright yellow trucks; HEP is here to help you live more comfortably today and for years to come.
FAQs
What are the main advantages of switching to a tankless water heater in New Tazewell?
Tankless units heat water on demand, so you never run out of hot water, save 20–40 % on energy costs compared to standard tanks, and free up valuable floor space. Because our background-checked plumbers size the unit to your household’s exact demand, you also reduce standby heat loss and extend equipment life to 20+ years—roughly twice the lifespan of a traditional tank heater.
How long does a typical tankless water heater installation take, and will I be without hot water during the process?
A standard replacement generally takes 4–6 hours. Our crew schedules the work so you’re without hot water for only 1–2 hours while we disconnect the old tank and tie in the new tankless system. If gas line upsizing, venting modifications, or electrical upgrades are needed, we’ll let you know up front and may add 1–2 hours to the job.
Are your plumbers background-checked and properly licensed for work in Tennessee?
Yes. Every technician we send to your home passes a comprehensive national background check and drug screening. In addition, each plumber holds a current Tennessee Limited Licensed Plumber (LLP) or Contractor’s license, carries full liability and workers’-comp insurance, and receives ongoing factory training on all major tankless brands.
How do I know what size tankless water heater I need for my New Tazewell home?
Sizing is based on two factors: peak flow rate (gallons per minute) and the temperature rise needed to reach a comfortable 120 °F. Our background-checked technician measures the flow of fixtures you’re likely to use simultaneously—such as two showers and a washing machine—and checks local groundwater temps (about 55 °F in New Tazewell). We then select a unit with enough BTU capacity to raise that water roughly 65 °F at your peak demand rate, ensuring consistent hot water even on the coldest mornings.
Can a tankless water heater work with my existing natural-gas or electric service?
In most cases, yes. Gas models need a ¾-inch gas line and Category III or IV stainless venting; we’ll verify gas pressure and install any required upsizing. For electric units, you typically need 150–200 amp service and dedicated 40–60 amp breakers. Our licensed electricians handle any panel upgrades during the same visit, so you have a turnkey solution.
Are there rebates, tax credits, or local incentives for installing a tankless water heater in New Tazewell?
Yes. Qualifying ENERGY STAR® gas units may earn a federal tax credit of 30 % of the project cost (up to $600). Tennessee Valley Authority (TVA) often offers $50–$200 rebates for high-efficiency electric or gas water heaters, and some local gas utilities provide bill credits for switching to gas tankless. We complete and submit all rebate paperwork for you to maximize your savings.