Certified Plumbers

HEP PlumbingCertified Plumbers

Certified Plumbers | Tank Water Heater | Plumbing | New Tazewell

You've counted on steady hot water for every shower and scrub, and HEP's certified plumbers are here to keep it flowing. Whether your current tank water heater is groaning or you're ready for an efficient upgrade, we handle everything from precise sizing to flawless installation, repair, and yearly tune-ups. Based right here in New Tazewell, our crews arrive promptly with fully stocked trucks and deep know-how, so most fixes are wrapped up on the first visit—no cold-water surprises.

Customers trust us because we speak straight, quote fair, and back our craftsmanship with iron-clad guarantees. Schedule today and enjoy courteous, shoe-covered service, 24/7 emergency response, and crystal-clear communication at every step—all the comfort you expect from a hometown team that’s been serving East Tennessee for decades. Turn to HEP for reliable, energy-smart solutions and feel the difference the moment you twist the tap.

FAQs

What are the most common signs that my tank water heater needs repair or replacement?

Watch for water that never gets as hot as it used to, rumbling or popping noises from sediment buildup, rusty-colored water, visible leaks around the tank or drain pan, and a heater that is 10 years old or older. Any of these can signal failing components or a corroded tank. Our certified plumbers can inspect the unit, test the thermostat and elements, flush the tank, and let you know whether a repair or full replacement is the safer, more cost-effective option.

How long does a standard tank water heater installation take in New Tazewell?

For most homes, we can remove the old heater, install the new 30-, 40- or 50-gallon gas or electric tank, connect gas or electrical lines, set the thermal expansion tank (if required by code), and bring everything up to Tazewell County plumbing code in about 3–4 hours. If your project involves relocating the heater, upgrading the venting or electrical service, or adding a drain pan and overflow piping, the work may extend to the full day.

Are your plumbers licensed and insured, and what certifications do they hold?

Yes. Every technician who enters your home is a Tennessee-licensed Journeyman or Master Plumber, carries full liability and workers-comp coverage, and has completed manufacturer-approved training for Bradford White, Rheem, A. O. Smith, and State tank water heaters. We also maintain EPA Section 608 certification for refrigerant handling (important for hybrid heat-pump models) and undergo annual continuing-education on the latest code updates.

What routine maintenance services do you provide to extend the life of a tank water heater?

Annual maintenance includes draining and flushing sediment, checking the anode rod and replacing it if more than 50 % depleted, testing the temperature-pressure relief valve, inspecting the gas burner or heating elements, checking for vent obstructions, calibrating the thermostat to 120 °F, and verifying earthquake straps and drip pans meet local code. Regular maintenance prevents premature corrosion, improves efficiency, and can keep your warranty valid.

Can you help me choose the right tank size and model for my New Tazewell home?

Absolutely. We calculate your household’s peak hour demand—how many showers, loads of laundry, and dishwasher cycles happen in the busiest hour—and then match that number to a heater’s First Hour Rating (FHR). We also look at available fuel sources, recovery rate, space constraints, and energy-efficiency goals. From there we present gas, electric, or hybrid options with upfront operating-cost comparisons so you can make an informed decision.

How much does a typical 40–50 gallon tank water heater replacement cost, and do you offer financing or rebates?

Most standard replacements range from $1,000 to $1,600 installed, depending on fuel type, efficiency rating, and any code-required upgrades such as expansion tanks or drain pans. High-efficiency models or hybrid heat-pump units cost more but qualify for up to $300 in federal tax credits and occasional utility rebates. We partner with third-party lenders to offer zero-interest financing for 6 months or low-APR plans up to 60 months, allowing you to spread the cost over comfortable monthly payments.

HEP Plumbing
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(423) 228-7696