- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Drain Opening | Plumbing | New Tazewell
Clogged sink slowing down your morning routine in New Tazewell? HEP’s licensed plumbers swoop in fast with industrial-grade equipment and decades of know-how, restoring free-flowing pipes without the mess or mystery. From kitchen sinks to main sewer lines, we diagnose, explain, and perform the fix on the spot—so you can get back to hot showers, clean dishes, and peace of mind.
What makes us different is our iron-clad upfront pricing: you approve the cost before we touch a wrench, no hidden fees, no surprises. Pair that with courteous technicians, a tidy work space, and a satisfaction guarantee, and you’ll see why neighbors call us first for reliable drain opening service that keeps the heart of your home running smoothly.
FAQs
What does “up-front pricing” mean for your drain-opening service in New Tazewell?
Up-front pricing means you will know the total cost of your drain opening before any work begins. One of our licensed plumbers will inspect the clog, explain the best clearing method, and give you a flat, written quote that covers labor, equipment, trip charges, and tax. The amount on that quote is exactly what you pay—no hourly rates, no surprise add-ons, and no weekend or after-hours surcharges once work is authorized.
How much will my drain opening cost, and are there hidden fees?
Most standard residential drain openings in New Tazewell range from $99–$249, depending on the location of the clog (sink, tub, floor drain, main line) and the required equipment (hand auger, power snake, or hydro-jetter). The price we provide includes service call, diagnosis, clog removal, and a camera inspection if needed. There are no hidden fees; if unexpected issues such as broken piping are discovered, we will present a separate written estimate before performing additional work.
What types of drains can your plumbers unclog?
Our technicians clear kitchen sinks, bathroom sinks, tubs, showers, toilets, floor drains, laundry drains, and main sewer lines. We also service commercial floor and mop sinks. Whether the blockage is caused by grease, hair, scale, tree roots, or foreign objects, we have the proper cable machines, hydro-jetting units, and enzyme treatments to restore full flow safely.
How quickly can you respond to a clogged drain in the New Tazewell area?
We offer same-day service throughout Claiborne County. Calls received before 2:00 p.m. are almost always handled the same day, and emergency after-hours support is available 24/7. Because our trucks are fully stocked and GPS-dispatched from within the county, average arrival time is 60–90 minutes once your appointment is confirmed.
Will drain opening damage my pipes, fixtures, or landscaping?
No. Our plumbers assess pipe material and age before selecting equipment. For interior drains we use appropriately sized cables and blades to avoid scratching porcelain or damaging PVC. For exterior or main-line clogs, hydro-jetting pressure is adjusted to protect older clay or cast-iron sewer lines. If we must access an outdoor cleanout, we dig only the minimum area needed and restore the site afterward.
What if my drain backs up again after the service?
Every drain opening includes a 30-day clog-free guarantee. If the same fixture backs up during that period, we return at no charge to re-clear it. For recurring main-line or root issues, we can provide camera footage and long-term solutions such as root-cutting, pipe lining, or scheduled maintenance plans to keep your drains flowing year-round.