- HEP Plumbing
- Purification Systems

Purification Systems
Purification Systems | Water Purification | Plumbing | New Market
Crystalâclear, greatâtasting water is more than a luxury in New Marketâitâs a daily necessity. HEPâs seasoned plumbing team designs, installs, and maintains reliable water purification systems that strip away sediment, chlorine, hard-water minerals, and even microscopic contaminants. From compact under-sink filters to whole-house solutions, we match cutting-edge technology with local water-quality data to give every tap in your home or business a noticeable upgrade in flavor, safety, and peace of mind.
When you call HEP, youâre choosing fast, courteous service backed by transparent pricing and a satisfaction guarantee. Our specialists handle everythingâfrom evaluating your current plumbing to scheduling routine filter changesâso you get the benefits of pure, efficient water without the hassle. Enjoy longer-lasting appliances, spotless glassware, and healthier hydration, all delivered by New Marketâs trusted experts in water purification.
FAQs
What kinds of water purification systems do you install in New Market?
We install a full range of residential and light-commercial purification solutions, including whole-house carbon filtration, reverse osmosis (RO) drinking-water stations, water softeners, ultraviolet (UV) disinfection lamps, iron/sulfur removal systems and combination units tailored for well water. Because New Market homes draw from both municipal lines and private wells, we stock equipment sized from 3 GPM point-of-use RO faucets to 15 GPM whole-home multi-stage systems so we can match your exact flow rate and contaminant profile.
How do I know which purification system is right for my property?
The first step is a comprehensive water analysis. We collect a sample at your kitchen tap and, if applicable, at the well head, then test on-site for hardness, iron, pH, TDS and chlorine, while sending a portion to a certified lab for lead, nitrates, bacteria and emerging contaminants (PFAS, VOCs). Once the report is backâtypically within 3â5 business daysâwe recommend a system sized to your homeâs occupancy, plumbing configuration and target contaminants. All recommendations follow EPA and Maryland Department of the Environment standards and come with a written performance guarantee.
How often do filters, membranes and UV lamps need maintenance or replacement?
Maintenance intervals depend on your water quality and usage, but the averages for New Market customers are: ⢠Carbon or sediment pre-filters: every 6â12 months ⢠RO membranes: every 24â36 months (earlier if TDS rises above 80% of feed water) ⢠Water-softener resin: 8â10 years with proper regeneration ⢠UV lamp: annually, with quartz sleeve cleaning every 6 months. We tag each system with a service schedule and send automated reminders, so you never miss a change-out.
Can you service systems installed by another company?
Yes. Our licensed plumbers are trained on all major brandsâPentair, Culligan, A.O. Smith, Kinetico, Fleck, Viqua and more. We carry an extensive parts inventory in our service vans, so in most cases we can replace filters, O-rings, control valves or UV bulbs during the same visit. If your existing unit is obsolete or no longer performing to spec, weâll quote repair options alongside replacement pricing so you can make an informed decision.
What does a typical whole-house purification installation cost in New Market?
Pricing varies with flow rate, technology and plumbing complexity, but most homeowners spend $1,200â$2,800 for a single-tank carbon or softening system, $3,000â$4,500 for dual-tank softener/filtration combos, and $650â$1,100 for an under-sink RO unit. All quotes include the water test, equipment, permits, labor, bypass valves, pressure test and a 1-year labor warranty. Financing is available through our partner, GreenSky, with 0% APR plans up to 18 months.
Are whole-house purification systems really worth the investment?
For many New Market residents the answer is yes, because our regionâs groundwater can be hard (8â12 gpg) and may contain iron, sulfur and trace agricultural runoff. A properly sized system protects plumbing fixtures from scale, improves appliance efficiency, eliminates chlorine taste and extends the life of water heaters and boilers. Customers report 30â50% savings on soap and detergent, fewer plumbing repairs and a noticeable improvement in skin and hair feel. With routine maintenance, a quality system lasts 15â20 years, delivering long-term value and healthier water throughout your home.