Licensed Plumbers

Licensed Plumbers | Water Purification | Plumbing | New Market

HEP’s licensed plumbers bring decades of experience to every New Market home, turning ordinary tap water into a clean, refreshing resource through expert water purification. From sediment and chlorine to hard-water minerals, we identify the contaminants plaguing your pipes, then design and install filtration solutions that fit both your lifestyle and your budget. The result is crystal-clear water that’s gentler on your skin, kinder to your appliances, and tastier with every sip.

We make the entire journey effortless—starting with a complimentary in-home water analysis, continuing with transparent pricing and same-day installation, and finishing with ongoing maintenance backed by our 100 % satisfaction guarantee. Whether you’re renovating a kitchen, protecting a newborn’s health, or simply craving coffee that tastes like it came from a mountain spring, trust HEP’s licensed plumbers to deliver dependable water purification that keeps New Market families safe and hydrated all year long.

FAQs

Why should I hire a licensed plumber to install my water purification system?

Licensed plumbers are trained to handle local plumbing codes, ensure back-flow prevention, and size your equipment correctly so it works at peak efficiency. An improper DIY installation can leave unfiltered water entering your drinking lines, cause leaks that damage cabinets or floors, and may void the manufacturer’s warranty. Our New Market-based team is state-licensed and insured, so your filtration or softening system is installed safely, inspected, and documented for resale and insurance purposes.

What types of water purification systems do you install for New Market homes?

We install whole-house carbon filtration, reverse-osmosis (RO) drinking stations, salt-based and salt-free water softeners, UV disinfection lamps, and iron/sulfur removal systems. During a site visit we test your water and determine whether a single technology or a multi-stage approach—such as sediment pre-filtration followed by RO and UV—will give you the best protection against New Market’s common contaminants like iron, hardness minerals, and microbial spores.

How do I know which filtration or softening unit is right for my household?

Selection depends on three factors: 1) your raw-water test results, 2) household flow rate, and 3) usage habits. After performing a complimentary water analysis, we calculate peak gallons-per-minute demand, check plumbing size, and match you with NSF-certified equipment that’s neither undersized—leading to pressure loss—nor oversized—wasting water and salt. We also explain ongoing costs such as filter cartridges or regenerant so you can make a fully informed decision.

What credentials and warranties back your water treatment work?

All of our plumbers carry Maryland Master or Journeyman licenses and have passed manufacturer-specific training for brands such as Pentair, A.O. Smith, and Viqua. We pull any required New Market or Frederick County permits, provide a workmanship warranty of 1 year, and register your equipment for extended factory coverage—typically 5–10 years on tanks and electronics. You receive signed compliance paperwork and maintenance guidelines at job completion.

How often should my water purification system be serviced, and what does that maintenance involve?

Service intervals vary by system: carbon filters usually need media replacement every 12–24 months; RO membranes, 2–3 years; UV lamps, annually; and softener salt reservoirs, as needed based on hardness. Our maintenance visit includes a water quality retest, sanitizing filter housings, checking flow restrictors, re-programming valves, and inspecting for leaks or mineral build-up. Regular service preserves water taste, keeps bacteria counts low, and protects your investment from premature failure.

Do you provide water testing and solutions for New Market’s specific water issues?

Yes. We offer on-site testing for hardness, pH, iron, manganese, sulfur, total dissolved solids (TDS), and bacteria. If lab analysis is required—for lead, PFAS, or nitrates—we collect and submit samples to a certified facility. Based on results, we tailor solutions such as iron removal filters for well water, neutralizers for acidic water, or RO for lead reduction. We also educate you on any municipal water advisories and keep records so you can track improvements over time.