Great-tasting Water

Great-tasting Water | Water Purification | Plumbing | New Market

Enjoy every sip at home or on the job in New Market with HEP’s great-tasting water solutions. Our licensed plumbers pair advanced filtration tech with precision installation, stripping away chlorine, sediments, and hard-water minerals while preserving the healthy stuff your body craves. From single-faucet filters to whole-house systems, we custom-fit service plans that keep faucets flowing crystal-clear and odor-free—so your coffee brews brighter, your dishes sparkle, and your family stays hydrated without the plastic-bottle waste.

Ready for water that tastes as fresh as the Smokies? One call to HEP brings fast, friendly experts to test, design, and maintain a system built to last. Discover how simple water purification can be, enjoy transparent pricing, and feel the difference the very same day.

FAQs

What kinds of water-purification systems do you install for New Market homes and businesses?

We design and install point-of-use systems—such as under-sink reverse osmosis (RO) units and high-capacity carbon filters—as well as whole-house treatment packages that may include sediment pre-filters, water softeners, catalytic carbon, and ultraviolet (UV) disinfection. Every installation is customized after we test your incoming water and discuss your taste preferences, space constraints, and budget.

How does a reverse osmosis (RO) system make my tap water taste better and safer?

RO uses a semi-permeable membrane that’s fine enough to remove up to 98 % of dissolved solids, chlorine by-products, heavy metals (lead, arsenic, chromium), PFAS, and many other contaminants. Once these impurities are stripped out, we add a post-filter polishing stage that balances pH and adds back healthy minerals, giving your water a crisp, refreshing taste comparable to premium bottled brands—without the plastic waste.

If New Market receives treated municipal water, why would I still need extra filtration?

City water meets federal safety standards when it leaves the treatment plant, but it can pick up lead, rust, and organic residues while traveling through miles of aging distribution lines. In addition, the standard chlorine or chloramine disinfectants can leave an unpleasant taste and odor. A point-of-use system ensures the water you actually drink or cook with is freshly filtered and tastes great right at the faucet.

How often do I have to replace filters and membranes, and do you remind me?

Typical schedules are 6–12 months for sediment and carbon pre-filters, 2–3 years for RO membranes, and 12 months for UV lamps. The exact interval depends on your water quality and daily usage. We tag each system with a service calendar and offer an automated email or text reminder program. Our technicians can perform scheduled maintenance for a flat, predictable fee, or we can ship filters to DIY customers.

Will a whole-house purification system also soften hard water and protect my plumbing?

Yes. If your water test shows hardness above 7 grains per gallon—common in the New Market area—we add an ion-exchange softening stage or a salt-free conditioner ahead of the purification package. Removing hardness minerals prevents scale buildup in water heaters, fixtures, and appliances, prolonging their life and improving efficiency while also delivering cleaner, better-tasting water at every tap.

What does a typical installation cost in New Market, and do you offer financing?

Point-of-use RO systems start around $595 installed, while comprehensive whole-house packages range from $2,000 to $4,500 depending on flow rate, softening needs, and chosen filtration stages. We provide a free on-site test and written quote before any work begins. Zero-interest financing for 6 or 12 months is available through our local credit-union partner, and all systems come with a 10-year workmanship warranty and lifetime support.