- HEP Plumbing
- Low-flow Toilets

Low-flow Toilets
Low-flow Toilets | Plumbing Fixture Replacements | Plumbing | New Market
Tired of watching your water bill climb higher every month? HEP’s licensed plumbers bring New Market homeowners a smarter solution with low-flow toilets that cut consumption by up to 60 %, all while delivering the same powerful flush you expect. Our team handles everything—from removing your old unit to fine-tuning the new installation—so there’s zero mess, zero guesswork, and maximum savings. Because we specialize in plumbing fixture replacements, we can even swap outdated faucets or showerheads during the same visit, giving your bathroom a quick style refresh and an immediate efficiency upgrade.
When you choose HEP, you’re partnering with a local crew that backs every job with transparent pricing, prompt arrival, and workmanship guarantees. Schedule your low-flow toilet or other plumbing fixture replacements today and start enjoying lower utility bills, a smaller environmental footprint, and a bathroom that feels brand-new. Call, click, or swing by our New Market office—we’re ready when you are!
FAQs
What exactly is a low-flow toilet and how does it differ from a standard model?
A low-flow toilet is engineered to use 1.28 gallons per flush (GPF) or less, compared with older fixtures that use 3.5–7 GPF. Modern bowls rely on redesigned trapways, larger flush valves, and precision water delivery to clear waste efficiently with far less water. Most models carry the EPA WaterSense label, certifying that they perform as well as—or better than—conventional 1.6 GPF toilets while using at least 20 % less water.
Will a low-flow toilet have enough flushing power to prevent clogs?
Yes. Today’s low-flow and WaterSense toilets undergo independent testing to verify that they can remove at least 350 g of waste in a single flush. Many premium models exceed 1,000 g. Features such as pressure-assisted tanks, dual-flush mechanisms, and wider, glazed trapways ensure reliable performance. Proper installation (especially leveling, flange height, and venting) further protects against clogs.
How much water and money can I save by replacing my old toilet with a low-flow fixture in New Market?
If you currently have a 3.5 GPF toilet and flush it 5 times per day, a single replacement will save roughly 12 gallons daily—or 4,400 gallons per year. At New Market’s average combined water and sewer rate of about $9.25 per 1,000 gallons, that equals roughly $40 per toilet annually. Homes with multiple toilets or higher usage often save $100+ every year, paying back the fixture cost in two to three years while reducing the town’s overall water demand.
Do I have to upgrade other plumbing fixtures when I install a low-flow toilet?
No. You can replace just the toilet, and it will function properly with your existing drain and supply system. However, we recommend inspecting the shut-off valve and flexible supply line; older parts cost little to replace and help prevent leaks. Many homeowners take the opportunity to swap out other high-use fixtures—such as faucets and showerheads—for WaterSense models to maximize water savings throughout the house.
Are there rebates or incentives for low-flow toilets in the New Market area?
Yes. Frederick County’s WaterSmart program currently offers a $75 rebate for each WaterSense-labeled toilet that replaces a pre-1994 fixture (while funds last). Some local utilities—such as the City of Frederick and Maryland American Water—also run seasonal bill-credit incentives. Our team will provide the necessary documentation (proof of make/model, disposal verification, and installation invoice) and help you submit the rebate application when we install your new toilet.
What happens during a low-flow toilet replacement and how long does it take?
A standard replacement takes 2–3 hours. First, we protect your flooring, shut off the water, drain and remove the old toilet, and inspect the flange. If the flange or closet bolts are damaged, we repair or replace them. Next, we install a new wax or rubber seal, set the low-flow bowl, connect the tank (if two-piece), and attach a new supply line. After restoring water, we adjust the flush mechanism, perform multiple test flushes, and caulk the base if requested. Your water service is interrupted for only 15–20 minutes, and you can use the new toilet right away.