Meticulous Workmanship

HEP PlumbingMeticulous Workmanship

Meticulous Workmanship | Commercial Plumbing | Plumbing | New Market

From burst-proof pipe runs in bustling restaurants to eco-efficient rest-room retrofits in sprawling warehouses, HEP brings the same meticulous workmanship to every commercial plumbing project in New Market. Our licensed technicians arrive with fully stocked trucks, state-of-the-art diagnostic gear, and a planner’s eye for keeping disruptions to an absolute minimum. We coordinate seamlessly with GCs and city inspectors, document every step, and finish clean—so your business reopens faster, safer, and fully up to code.

Whether you need a design-build install, a midnight emergency repair, or scheduled maintenance that guards against costly shutdowns, HEP has you covered. Local ownership means you talk to decision-makers, not call centers; decades of experience mean we solve problems others miss. Let’s protect your profits—and your peace of mind—with commercial plumbing solutions engineered for longevity. Contact us today and see why New Market businesses say, “Call HEP and it’s handled.”

FAQs

What commercial plumbing services do you provide in New Market?

We handle every aspect of commercial plumbing, including new construction rough-ins, tenant build-outs, pipe and fixture replacements, commercial-grade water heater installation, backflow prevention, grease-trap installation, hydro-jet sewer cleaning, and scheduled preventative maintenance programs. Whether you operate a restaurant, medical facility, warehouse, or office complex, we tailor our services to meet the specific plumbing demands of your building and local New Market code requirements.

How do you guarantee meticulous workmanship on each project?

Our crews are led by licensed master plumbers who follow a 60-point quality checklist. We use premium-grade materials, perform pressure and leak testing at every critical stage, document progress with digital photos, and complete a final walkthrough with the facility manager before sign-off. Detailed reports—including test results and as-built drawings—are provided so you have full transparency and proof that the work meets or exceeds IPC and local code standards.

Do you offer 24/7 emergency commercial plumbing service in New Market?

Yes. We maintain an on-call team 24 hours a day, 365 days a year. Our GPS-tracked service vehicles are stocked with common commercial parts, allowing us to reach most New Market locations within 60 minutes. Whether you have a burst water main at 2 a.m. or a backed-up grease line during a busy lunch rush, we can isolate the problem, carry out immediate repairs, and minimize downtime for your business.

Are you fully licensed, insured, and code-compliant?

Absolutely. We hold all required state and local plumbing and gas licenses for commercial work in New Market and Madison County. Our coverage includes $2 million in general liability and full workers’ compensation. We secure all necessary permits, schedule mandatory inspections, and follow the latest International Plumbing Code as adopted by local authorities, giving you confidence that every job is safe and compliant.

What warranties or guarantees come with your commercial plumbing work?

We provide a written one-year labor warranty on all installations and repairs, in addition to honoring the manufacturer warranties on fixtures and equipment. For larger piping projects, extended warranties of up to five years are available when we supply both materials and labor. Regular maintenance customers receive priority response and discounted repair rates, further protecting your investment.

How can you perform plumbing work without disrupting my business operations?

We coordinate closely with facility managers to schedule work during off-peak hours, nights, or weekends. Whenever feasible, we prefabricate piping assemblies off-site and use isolation valves to confine shut-offs to the smallest possible area. Trenchless pipe-lining, sectional repairs, and high-speed concrete coring help us avoid major demolition, so your staff and customers experience minimal interruption.

HEP Plumbing
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(423) 228-7696