Commercial Plumbing Team
Commercial Plumbing Team | Commercial Plumbing | Plumbing | New Market
When New Market businesses need responsive, code-compliant solutions, they turn to HEP’s seasoned professionals for commercial plumbing that keeps operations flowing smoothly. From restaurants and retail shops to medical facilities and manufacturing plants, our licensed plumbers arrive equipped with industry-leading tools, deep local knowledge, and a reputation for getting the job done right the first time. We tackle everything from high-capacity water heaters and backflow prevention to grease traps and tenant-fit-ups, all while minimizing downtime and disruption.
Because every minute of downtime costs money, we offer flexible scheduling, 24/7 emergency response, and upfront pricing you can trust. Whether you’re planning a ground-up build, a renovation, or a quick repair, HEP’s commitment to craftsmanship and clear communication means you’ll have a reliable partner at every stage. Call us today and discover why New Market companies rely on our commercial plumbing expertise to protect their bottom line—and their peace of mind.
FAQs
What types of commercial properties do you service in New Market?
Our team handles plumbing for a wide range of commercial facilities in New Market, including office buildings, retail centers, restaurants, warehouses, healthcare clinics, multi-family complexes, schools, and light-industrial sites. Whether your building is a historic downtown storefront or a newly constructed distribution hub, we have the expertise and equipment to meet local code requirements and handle the unique plumbing demands of each property type.
Are your plumbers licensed, insured, and certified for commercial work?
Yes. All of our technicians carry current Alabama journeyman or master plumbing licenses, maintain OSHA safety certifications, and undergo regular training on commercial codes and best practices. We are fully insured for liability and workers’ compensation, so your business is protected while we are on site. Copies of licenses and insurance certificates are available upon request.
How quickly can your team respond to an emergency plumbing issue?
For businesses in New Market and the greater Madison County area, we offer 24/7 emergency dispatch with an average on-site response time of 60 minutes or less. Our service trucks are stocked with commercial-grade parts and diagnostic equipment, allowing us to complete most critical repairs—such as burst pipes, sewer backups, or water-heater failures—during the first visit.
Can you work after hours or schedule service around my business operations?
Absolutely. We understand downtime costs money, so we offer flexible scheduling, including overnight, early-morning, weekend, and holiday appointments at no additional premium rates. For larger projects we coordinate with facility managers to create phased work plans that minimize disruption to tenants, employees, and customers.
Do you offer preventative maintenance plans for commercial plumbing systems?
Yes. Our customizable maintenance programs include annual or semi-annual inspections, water-heater flushing, backflow-preventer testing, drain and sewer line jetting, fixture checks, and leak-detection scans. Regular maintenance helps avoid unexpected shutdowns, keeps your plumbing compliant with local regulations, and often lowers long-term repair costs. We provide digital reports with photos and recommendations after each visit.
What is your pricing structure and how do I get an estimate for my project?
We provide transparent, up-front pricing tailored to the scope of each commercial job. Service calls are billed at a competitive hourly rate plus materials, while larger projects (renovations, repipes, or new installations) are quoted as fixed-price proposals. To receive a free estimate, call our office or complete the online request form; a project manager will schedule a site visit, assess your needs, and deliver a detailed written quote within 24 hours.