- HEP Plumbing
- Flat-rate Pricing

Flat-rate Pricing
Flat-rate Pricing | Tank Water Heater | Plumbing | Mulberry
Nothing chills a morning routine faster than an unpredictable burst of cold water. With HEP’s flat-rate pricing, Mulberry homeowners can enjoy the comfort of a reliable tank water heater and the peace of mind that comes from knowing the price before work begins. Our licensed, background-checked plumbers arrive with fully stocked trucks, ready to swap out an aging unit or troubleshoot temperature swings without hidden fees or surprise add-ons. You get clear communication, upfront rates, and workmanship backed by decades of local experience—all delivered with the friendly service your neighbors already trust.
From the first call to the final test of warm water at the tap, we handle everything: removing the old unit, installing the new one, and hauling away debris so you don’t lift a finger. If your current system is leaking, rumbling, or simply failing to keep up, call HEP today and feel the difference a properly installed tank water heater makes throughout your home.
FAQs
What does “flat-rate pricing” for a tank water-heater service really mean?
Flat-rate pricing means you are quoted one firm price for the entire job before any work begins—no hourly charges, no surprise add-ons when we hand you the bill. Once our licensed Mulberry plumber diagnoses the issue with your tank-type water heater, we look up the repair or replacement task in our standardized price book and tell you the total investment up front. That figure covers travel, labor, approved parts, and proper disposal of the old unit when replacement is required.
What services are covered under your flat-rate pricing for tank water heaters?
Our flat-rate menu lists most common tasks involving gas or electric storage-tank units: thermostat or element replacement, anode-rod change-out, temperature-pressure-relief (TPR) valve replacement, flush and sediment removal, leak repair at supply lines or drain valves, and full 30-, 40-, 50-, 66-, or 80-gallon heater replacement. Every price includes arriving with all materials, pulling any required Mulberry plumbing permits, installing to current Polk County code, hauling away debris, and a post-job safety inspection.
Could the quoted flat rate ever change once the plumber starts working?
Only if we discover an unforeseen condition that could not have been detected during the initial evaluation—such as hidden water damage behind a wall or a gas line that is undersized for the new heater. In that rare event we stop, show you exactly what we found, and give you an updated flat price in writing before we proceed. If you decline, you owe nothing beyond the original diagnostic fee, and we leave your system in a safe condition.
How soon can you service or replace my water heater in the Mulberry area?
We maintain fully stocked trucks right here in Mulberry, allowing us to reach most homes within 90 minutes for emergency no-hot-water calls placed during regular hours. Standard replacements can often be scheduled the same day if you call before noon, or the next morning at the latest. Weekend and after-hours service is available for an additional but still flat fee that we quote before dispatch.
Do you provide warranties on parts and labor with your flat-rate installations?
Yes. All new residential tank water heaters come with the manufacturer’s factory warranty—typically 6 years on the tank and parts—which we register on your behalf. In addition, we include our own two-year labor warranty covering workmanship, so if a connection we installed leaks or a code-related issue surfaces, we return and fix it at no charge within that period.
Is flat-rate pricing available for both repairs and brand-new installations?
Absolutely. Whether you need a quick element swap, a code-required expansion tank, or a complete new heater for a room addition, each task has a predetermined price in our system. For brand-new installs we assess location, venting, and power/gas supply during a free on-site estimate and then provide a single price that includes water-heater delivery, all material and labor, permitting, and final inspection. The number you authorize is the number you pay—period.