- HEP Plumbing
- Reverse Osmosis Units

Reverse Osmosis Units
Reverse Osmosis Units | Water Purification | Plumbing | Mountain City
Whether you’re filling a toddler’s sippy cup or pulling an espresso shot for your morning ritual, every drop matters. HEP’s reverse osmosis units strip away sediment, chlorine, heavy metals, and other unseen intruders, delivering crisp, refreshing water straight from your tap in Mountain City. Our licensed plumbers handle the entire installation—from selecting the ideal membrane to routing sleek, food-grade tubing—so you can enjoy premium water without bulky pitchers or expensive bottled alternatives.
Behind the scenes, multi-stage filtration works around the clock, automatically flushing contaminants and preserving the minerals you love. The result is reliable water purification that protects appliances, brightens laundry, and makes ice cubes crystal-clear. Backed by hometown service and a satisfaction guarantee, HEP keeps Mountain City families confidently hydrated, one glass at a time.
FAQs
Why is a reverse osmosis (RO) system recommended for homes and businesses in Mountain City?
Mountain City’s municipal and well-water sources tend to have elevated total dissolved solids (TDS), hardness minerals, and trace levels of agricultural run-off. A properly sized RO unit removes up to 99 % of dissolved salts, lead, nitrates, PFAS, and many other contaminants, giving you bottled-water quality right from the tap. If you currently rely on delivered water or refrigerator filters to improve taste, an RO system will generally provide superior water quality at a lower long-term cost.
How does a reverse osmosis unit actually purify the water?
An RO system pushes feed water through a semi-permeable membrane rated at roughly 0.0001 microns. Pre-filters first remove sediment and chlorine/chloramine that can damage the membrane. The membrane then blocks dissolved ions and molecules, and a post-carbon filter polishes the water for taste. The purified water is stored in a pressurized tank and delivered through its own dedicated faucet or to your refrigerator/ice-maker.
Where can the RO unit be installed and what plumbing modifications are required?
Most residential units fit under the kitchen sink or in an adjacent cabinet. We install a feed-water adapter on the cold-water line, a drain saddle on the sink drain for concentrate (waste) water, and a small drinking-water faucet on the countertop. If you prefer not to drill the sink, we offer air-gap faucets that replace an existing sprayer hole or remote installation in a basement or utility room with tubing run to the kitchen. Larger commercial systems can be wall-mounted or skid-mounted near the main service line.
Does an RO system waste a lot of water?
Modern 1:1–2:1 waste-to-pure ratios are much more efficient than older 4:1 units. That means you’ll send only one to two gallons of concentrate down the drain for every gallon of product water produced. We can incorporate a permeate pump or a WaterSense-certified booster to further cut waste by 50 %. The average Mountain City household using 2 gallons/day of drinking water will discard roughly 60–120 gallons/month—about the same amount used in a single 10-minute shower.
What maintenance does my RO unit need and how often?
• Sediment & carbon pre-filters: Replace every 6–12 months to protect the membrane. • RO membrane: Replace every 2–4 years, depending on incoming TDS and chlorine levels. • Post-carbon filter: Replace annually to keep water tasting fresh. • Storage tank check: Verify pressure (7–8 psi when empty) yearly. Our service plans include automatic reminders, discounted filter packs, and optional in-home maintenance visits. We also perform free annual water-quality tests for Mountain City customers.
What does a complete RO installation cost, and is it worth it?
Installed prices in Mountain City range from $475–$725 for a 4-stage residential system and $1,200–$2,500 for high-capacity or remineralizing models. Filter changes run about $60–$100 per year. When compared to buying bottled water at $1 per gallon, a family of four can recoup the investment in 12-18 months. Added benefits include eliminating plastic waste, protecting coffee makers and kettles from scale, and increasing resale value by marketing the home with upgraded water purification.