Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | Mountain City
In Mountain City, nothing matters more than the purity of the water flowing from your tap. HEP’s licensed technicians bring decades of plumbing know-how and advanced testing equipment right to your door, delivering tailored solutions that remove sediment, chlorine, heavy metals, and other unseen contaminants. From the moment we arrive, you’ll see why homeowners, cafés, and clinics alike trust us for reliable, code-compliant water purification that safeguards every sip and shower.
Because clean water shouldn’t be complicated, we handle everything—from filter selection and installation to routine maintenance and emergency repairs—so you can focus on what you love, not what’s lurking in your pipes. Call or click today, and let our local experts raise the standard for healthy living in Mountain City.
FAQs
What types of water purification systems do your licensed technicians install in Mountain City?
Our technicians are certified to install a full range of purification solutions, including whole-house carbon filtration, reverse osmosis (RO) units, UV disinfection lamps, water softeners, and combination systems that address multiple contaminants. During your on-site evaluation we test your water, discuss your goals (taste improvement, hardness reduction, contaminant removal, etc.), and recommend the most cost-effective system for your home or business.
How do I know if my Mountain City water supply needs purification?
Even though municipal water in Mountain City meets basic safety standards, many homeowners test high levels of hardness minerals, chlorine by-products, iron, and occasional bacterial contamination from well sources. Signs you need treatment include metallic or chlorine taste, cloudy water, hard-water scale on fixtures, staining in sinks or tubs, and frequent appliance breakdowns. We offer free in-home testing that provides instant results and a detailed lab analysis if deeper screening is required.
Are your plumbing and water purification technicians licensed and insured?
Yes. Every technician holds a Tennessee state plumbing license, carries specialized manufacturer certifications for RO, UV, and softening systems, and is fully insured for liability and workers’ compensation. We also perform background checks and ongoing training to ensure you receive safe, up-to-code, and warranty-approved service.
What maintenance is required after installation of a purification system?
Maintenance varies by system: • Carbon filters: replace cartridges every 6–12 months. • Reverse osmosis: change pre-filters every 6–12 months, RO membrane every 2–3 years. • UV lamps: replace annually and clean quartz sleeve. • Water softeners: keep the brine tank half-full of salt and schedule an annual service check. We offer affordable maintenance plans that include reminders, parts, labor, and water retesting so you never have to track schedules yourself.
How much does a typical water purification installation cost in Mountain City?
Pricing depends on water quality, household size, and selected equipment. As a guide, point-of-use RO systems start around $450 installed, whole-house carbon or softening units range from $1,200–$2,500, and multi-stage whole-home systems that combine filtration, softening, and UV sterilization average $3,000–$4,500. We provide a written, itemized quote before work begins and offer 0% financing for qualified homeowners.
What warranty and service guarantees do you provide?
All equipment we install carries a manufacturer warranty of 3–10 years, depending on the model. In addition, our company backs every installation with a two-year labor warranty and a 100% satisfaction guarantee—if any workmanship issue arises, we return promptly at no charge. Routine service customers also benefit from priority scheduling and discounted replacement parts.