- HEP Plumbing
- Preventative Maintenance Plans

Preventative Maintenance Plans
Preventative Maintenance Plans | Commercial Plumbing | Plumbing | Mountain City
When every hour of downtime chips away at your bottom line, Mountain City businesses need a partner that keeps water flowing and drains clear without surprises. HEP’s preventative maintenance plans are designed to take the stress out of commercial plumbing by scheduling routine inspections, testing backflow devices, flushing water heaters, and using high-resolution cameras to catch hidden issues before they become emergencies. Our technicians arrive at off-peak times, document every finding, and deliver actionable reports, so you stay ahead of leaks, clogs, and code violations—no last-minute scrambles, no inflated repair bills.
Choose the tier that fits your facility and enjoy locked-in labor rates, 24/7 priority service, and budget-friendly monthly billing. From restaurants on Main Street to industrial complexes off the highway, we tailor each plan to your exact demands, extending the lifespan of your pipes and fixtures while protecting productivity. One call to HEP and you’ll discover why Mountain City trusts us to keep commerce flowing smoothly.
FAQs
What does your commercial plumbing preventative maintenance plan include in Mountain City?
Our plans cover a comprehensive inspection of all water supply and drainage lines, backflow prevention testing, water heater/boiler tune-ups, trap and interceptor cleaning, fixture leak checks, water-pressure adjustments, and minor on-the-spot repairs. We also document every visit to keep your facility in compliance with Mountain City and Tennessee plumbing codes.
How often will a technician visit my facility under the plan?
Most Mountain City businesses choose quarterly service, but we can schedule monthly, bi-annual, or annual visits depending on your equipment load, water usage, and municipal code requirements. We finalize the frequency after a free on-site assessment.
How does a preventative maintenance plan reduce downtime and emergency costs?
Routine inspections catch small leaks, failed valves, and deteriorating seals before they escalate into burst pipes or sewer backups. By addressing these issues proactively, you avoid costly emergency calls, after-hours labor rates, and lost business time due to shut-downs or water damage remediation.
Can the plan address Mountain City’s hard-water conditions?
Yes. We test hardness levels and, if needed, service existing softening equipment, descale water heaters, and recommend filtration upgrades. Regular descaling improves heater efficiency and extends the lifespan of fixtures affected by the area’s mineral-rich water supply.
Is after-hours or weekend service included for plan members?
Plan members receive priority scheduling and reduced after-hours rates. While routine maintenance is done during regular business hours, you’ll be bumped to the front of the line for any emergency call, 24/7, 365 days a year.
How much does a preventative maintenance plan cost and is it customizable?
Pricing starts with a flat assessment fee, after which we provide a menu-style plan based on fixture count, pipe footage, and service frequency. You pay a predictable monthly or quarterly rate, and optional add-ons—such as grease trap pumping or camera inspections—can be included or removed at any time to fit your budget and operational needs.