Top-quality Parts

HEP PlumbingTop-quality Parts

Top-quality Parts | Tank Water Heater | Plumbing | Morristown

When Morristown families want reliable hot water without the hassle, they turn to HEP’s team for unmatched craftsmanship and top-quality parts. Our experts specialize in every aspect of your tank water heater—from rapid diagnostic checks to flawless installations—so you can enjoy consistent comfort, lower energy bills, and total peace of mind. We stock industry-leading brands and components right on our trucks, meaning most fixes are completed in a single visit.

Whether you’re replacing an aging unit, upgrading for efficiency, or simply need a quick repair, HEP delivers a seamless experience backed by transparent pricing and genuine hometown care. Schedule today and discover why neighbors across Morristown trust us to keep their showers hot, their dishes spotless, and their mornings running right.

FAQs

What types of tank water heaters do you service in Morristown?

We handle all residential and light-commercial tank water heaters, including gas (natural & propane), electric, high-recovery, and hybrid units ranging from 20- to 120-gallon capacities. No matter the brand—Rheem, Bradford White, A.O. Smith, State, or others—our technicians carry OEM-approved parts and are trained to diagnose and repair them in compliance with New Jersey plumbing codes.

How quickly can you replace a faulty part on my water heater?

For most calls inside Morristown city limits, we can be on-site the same day if you contact us before noon, and within 24 hours otherwise. Because we stock the most common components—thermocouples, gas control valves, heating elements, anode rods, T&P relief valves, and dip tubes—90 % of repairs are completed in a single visit. Less common or specialty parts can usually be sourced from our local supplier network within 48 hours.

Which genuine replacement parts do you keep in stock?

Our service vans carry a curated inventory of top-quality, manufacturer-approved parts: • Gas burner assemblies and pilot kits • Electronic ignition modules • Heating elements (120 V & 240 V) • Upper & lower thermostats • Magnesium and aluminum-zinc anode rods • Pressure relief valves (150 psi rating) • Dielectric nipples and flex connectors • Expansion tanks and thermal shut-off devices. Carrying these items lets us restore your hot water quickly and protect your warranty.

How can I tell if my tank water heater needs maintenance or a part replaced?

Warning signs include rusty or milky water, rumbling or popping noises, water that runs out quickly, temperature fluctuations, a pilot light that won’t stay lit, or moisture around the base of the tank. Any of these symptoms may indicate sediment buildup, a failing anode rod, a defective thermostat, or a leaking T&P valve. Call us for a professional inspection—catching small issues early can prevent tank failure and flooding.

Are your technicians licensed and insured in New Jersey?

Yes. Every service professional on our Morristown team holds a current New Jersey Master Plumber or Journeyman license, carries EPA Section 608 certification for handling refrigerants in hybrids, and is fully insured for both liability and workers’ compensation. We also undergo annual background checks and receive factory training on the latest tank water heater technologies.

Do you provide warranties on parts and labor?

Absolutely. All OEM replacement parts we install carry the manufacturer’s warranty—typically 1 year on controls and 6 years on anode rods, tanks, and heat exchangers when applicable. In addition, we back our workmanship with a 1-year labor guarantee: if the same problem recurs due to our repair within 12 months, we’ll fix it at no cost. Extended protection plans are available for up to 5 years of total coverage.

HEP Plumbing
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(423) 228-7696