Workmanship Warranties
Workmanship Warranties | Plumbing Fixture Replacements | Plumbing | Morristown
When something as simple as a dripping faucet starts eating up your time and money, HEP’s licensed plumbers in Morristown step in with fast, mess-free plumbing fixture replacements backed by our trustworthy workmanship warranties. From stylish new faucets and showerheads to energy-smart toilets and garbage disposals, we swap out tired fixtures with precision, then protect the job with a written guarantee that covers both labor and parts. If anything we installed malfunctions due to our work, we’ll return at no cost—no fine print, no hassle, just hometown service you can count on.
Choosing HEP means enjoying clear communication, transparent pricing, and respectful technicians who leave your home spotless. Whether you’re remodeling a bathroom, upgrading a kitchen, or simply replacing a leaky valve, our team treats every project like it’s happening in our own homes. Schedule today, and discover why Morristown homeowners trust HEP to make “do-it-once, do-it-right” more than a promise—it’s our warranty-backed way of life.
FAQs
What does your workmanship warranty cover for plumbing fixture replacements in Morristown?
Our workmanship warranty specifically covers any defects that arise from the labor we performed while installing or replacing plumbing fixtures—faucets, sinks, toilets, shower valves, garbage disposals, and similar items—in your Morristown home or business. If a leak, poor alignment, improper sealing, incorrect venting, or any other installation-related fault occurs during the warranty period, we will return, diagnose, and correct the issue at no additional cost to you.
How long is the workmanship warranty valid for?
We provide a comprehensive 1-year workmanship warranty from the date of installation. This 12-month period has been chosen to allow one full cycle of seasonal temperature changes and normal usage, ensuring any installation issues reveal themselves and are addressed by our team. For larger remodel projects where multiple fixtures are installed at once, we extend coverage to 2 years for added peace of mind.
Does the fixture’s manufacturer warranty affect your workmanship warranty?
No. The two warranties work side by side. The manufacturer warranty covers defects in the fixture itself—cracked porcelain, cartridge failure, finish flaws—whereas our workmanship warranty covers the quality of the installation. If both a product defect and an installation defect are present, we coordinate with the manufacturer on your behalf and handle the labor at no charge under our warranty terms.
What steps should I take if I experience a problem during the warranty period?
1) Call our Morristown office or submit a warranty claim online with photos or a brief video of the issue. 2) Our service coordinator will schedule an inspection—typically within 24–48 hours. 3) A licensed plumber will diagnose whether the problem stems from workmanship, the fixture itself, or normal wear. 4) If it’s an installation issue, we repair or reinstall the fixture free of charge. If it’s a product defect, we’ll help you process the manufacturer warranty and install the replacement part at no labor cost.
Are there any exclusions or maintenance requirements that could void the workmanship warranty?
Yes. The warranty does not cover damage caused by misuse, abuse, frozen pipes, water pressure exceeding local code, DIY alterations, or failure to follow recommended maintenance—such as regularly cleaning aerators or avoiding harsh chemical drain cleaners. Homeowners must also permit us to perform any warranty work; hiring another contractor to alter our installation without notification voids coverage. Routine maintenance and timely reporting of issues ensure your warranty remains in force.
Is the workmanship warranty transferable if I sell my Morristown home?
Absolutely. Should you sell your property within the warranty period, just give us the buyer’s contact information and closing date. We will re-issue the warranty certificate to the new owner for the remaining balance of the term. A transferrable warranty adds value to your home and reassures the buyer that the plumbing fixtures were installed to professional standards.