- HEP Plumbing
- Satisfaction Guarantee

Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Monteagle
When a jammed or leaking disposal brings your Monteagle kitchen to a halt, HEP’s licensed plumbers arrive fast, fully stocked, and ready to deliver precise garbage disposal repair that gets you back to cooking and cleaning with confidence. We troubleshoot everything from worn impellers to mysterious rattles, explain the fix in plain English, then quote the work up-front—no surprises, no upsells.
What really sets us apart is our 100% Satisfaction Guarantee: if you’re not thrilled with the workmanship, we’ll make it right at no extra cost. Backed by decades of local experience, courteous technicians, and round-the-clock availability, HEP turns disposal headaches into hassle-free solutions, so Monteagle homeowners can enjoy smooth-running sinks and absolute peace of mind.
FAQs
What garbage disposal problems can your Monteagle plumbers repair?
Our technicians are trained to diagnose and fix virtually any disposal issue, including persistent jams, humming motors, burnt-out wiring, leaks at the sink flange or discharge pipe, foul odors, slow draining, and complete unit failures. We carry replacement seals, splash guards, and switches on the truck, so most repairs are finished in a single visit.
What does your 100 % Satisfaction Guarantee actually cover?
If you’re not completely satisfied with the workmanship, cleanliness, or courteous service you receive, call us within 30 days and we will return to make it right at no additional charge. If we still can’t solve the problem to your liking, we’ll refund the labor portion of your invoice—no hassles, no fine print.
How soon can you send a plumber to my home in Monteagle?
We offer same-day appointments Monday through Saturday for calls booked before noon, and 24/7 emergency service for severe leaks or disposal backups. Because we’re locally based in Grundy County, typical arrival time is 60–90 minutes for in-town addresses and no more than two hours for surrounding areas.
Are your plumbers licensed and insured in Tennessee?
Yes. Every technician who enters your home holds a current Tennessee Limited Licensed Plumber (LLP) credential or higher, undergoes annual background checks, and is covered by $2 million in liability insurance as well as workers’ compensation. Copies of licenses and insurance certificates are available on request.
How much will garbage disposal repair cost, and do I get a quote upfront?
Our diagnostic fee is $49, which is waived when you proceed with the repair. After inspection, your plumber will present a flat-rate price from our printed menu before any work begins—no hourly surprises. Minor fixes such as unjamming or replacing a splash guard usually range from $90–$150, while motor or seal replacements average $225–$325. You approve the exact price in writing before we start.
Should I repair or replace my garbage disposal?
If your unit is under 7 years old and the repair is less than half the cost of a new disposal, fixing it is usually the best value. However, frequent clogs, rusted chambers, or a cracked housing often signal it’s time to replace. Your technician will explain both options, show you the price difference, and let you decide—our guarantee applies either way.