Water Heater
Water Heater | Emergency Plumbing | Plumbing | Monteagle
Nothing ruins a Monteagle morning faster than a sputtering water heater or a puddle spreading across the floor. HEP’s local specialists arrive fast, armed with the right parts and know-how to rescue everything from burst tanks to stubborn pilot lights—so you can get back to hot showers and peace of mind.
Day or night, one call connects you to certified technicians who live for true emergency plumbing situations. We diagnose on the spot, give clear, upfront pricing, and handle repairs or replacements with minimal disruption, treating your home as carefully as our own. When water heater trouble strikes in Monteagle, trust HEP to turn the panic into pure relief.
FAQs
What qualifies as a water-heater emergency and when should I call?
Any situation that risks flooding, scalding, gas leaks, or total loss of hot water is considered an emergency. Typical red flags include water pouring from the tank or relief valve, a rotten-egg gas smell around a gas unit, electrical sparking or burning odors on an electric heater, and water temperatures suddenly spiking. If you notice any of these issues—or if the tank is more than 120 °F hot to the touch—shut off the water and power/gas supply and call us immediately.
How fast can your plumbers reach my home in Monteagle for an emergency?
We keep an on-call crew stationed in the Monteagle area 24/7. Average arrival time inside city limits is 45 minutes or less, and in surrounding Grundy, Marion, and Franklin counties we aim for under 60 minutes, traffic and weather permitting. Our dispatch team will give you a real-time ETA when you call.
What kinds of water heaters do you repair or replace?
Our technicians are certified to work on all residential and light-commercial models, including standard tank, high-efficiency, power-vent, direct-vent, tankless (gas and electric), heat-pump/hybrid, and point-of-use heaters. We stock common parts—elements, thermostats, gas valves, anode rods, igniters, relief valves—on the truck so most repairs can be completed on the first visit.
Can you replace my water heater the same day if it cannot be fixed?
Yes. We carry 30-, 40-, and 50-gallon gas and electric tanks and several popular tankless units in our local warehouse. If your existing heater is beyond economical repair, we can remove it, bring in a code-compliant replacement, pull the required permits, and have hot water restored the same day in nearly every case.
How much does emergency water-heater service cost?
We charge a flat $99 after-hours diagnostic fee, which is waived when you proceed with the repair. Repair pricing is based on straightforward, upfront menu pricing; typical emergency fixes range from $185 for a heating-element swap to $475 for a gas control valve. If full replacement is needed, basic 40-gallon units start at $1,295 installed. You will receive a written quote before any work begins—no hidden fees, ever.
What can I do to minimize damage before the plumber arrives?
1) Turn off the cold-water supply valve on top of the heater. 2) If you have a gas unit, shut the gas cock to the OFF position; for electric units, switch the breaker off. 3) Open a hot-water faucet to relieve internal pressure. 4) Place towels or a drain pan under any leaks and, if safe, attach a garden hose to the drain valve to divert water outside. 5) Keep children and pets away from the area and do not attempt repairs yourself—hot water and high pressure can be dangerous. Following these steps reduces water damage and keeps you safe until we arrive.