- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Tank Water Heater | Plumbing | McDonald
Turn up the comfort in your McDonald home with HEP’s licensed technicians—local pros who make choosing, installing, or repairing a tank water heater quick, clean, and hassle-free. From the moment we arrive in our fully stocked trucks, you can count on transparent quotes, code-compliant workmanship, and respect for your time and property. Whether your old unit is rumbling, leaking, or just can’t keep up with your morning routine, we diagnose the issue fast and offer honest options: precision repair to squeeze out a few more efficient years or a seamless replacement that slashes energy bills and restores endless hot water.
Because we’re plumbers as well as water-heating specialists, we inspect every supply line, shut-off valve, and vent to be sure your new tank water heater integrates perfectly with the rest of your plumbing system. That means no hidden leaks, no unsafe backdrafts—just reliable hot water backed by iron-clad warranties and the friendly “Happy HEP” service McDonald families have trusted for decades.
FAQs
How long does a conventional tank water heater last, and when should I think about replacing it?
With proper installation and routine maintenance, a standard gas or electric tank water heater will serve McDonald homeowners for 8–12 years. Corrosion, mineral scale, and normal wear eventually weaken the steel tank and internal components. If your unit is approaching the 10-year mark, showing rust around the base, producing discolored water, or struggling to keep up with hot-water demand, it’s usually more cost-effective to replace it than to keep repairing it. Our licensed technicians can perform a quick inspection and advise you on whether repair or replacement offers the best value.
What warning signs tell me my tank water heater needs professional repair?
Common red flags include: (1) popping, rumbling, or banging noises caused by sediment buildup; (2) water pooling under or near the unit; (3) inconsistent water temperatures or a sudden lack of hot water; (4) rusty or cloudy water; (5) a sulfur or “rotten-egg” odor; and (6) unusually high energy bills. If you notice any of these symptoms, shut off the power or gas supply and call our McDonald plumbing team right away. Prompt service can prevent a minor issue—like a faulty thermostat or heating element—from turning into a tank rupture.
Are there energy-efficient options for tank water heaters, or do I need to switch to tankless to save money?
You can absolutely boost efficiency without abandoning the tank style. Today’s ENERGY STAR®-rated high-efficiency gas and electric storage heaters use better insulation, improved heat traps, and high-performance burners or heating elements to cut energy use by up to 8% compared with standard models. Hybrid electric (heat-pump) water heaters can deliver savings of 60% or more. Our licensed technicians can assess your household’s hot-water usage, available space, and fuel sources, then recommend the most efficient tank unit that meets local McDonald code requirements and your budget.
How often should I flush or otherwise maintain my tank water heater?
We recommend a full tank flush at least once per year to remove mineral sediment that settles on the bottom of the tank, especially in McDonald’s moderately hard water. During the same visit, our technicians will (1) test the temperature-and-pressure (T&P) relief valve; (2) inspect the anode rod and replace it if more than 50% depleted; (3) check the thermostat settings (120 °F is usually ideal); and (4) verify all gas, electrical, and vent connections are secure. Regular maintenance extends service life, maintains efficiency, and keeps your manufacturer’s warranty valid.
What size tank water heater is right for my household?
Sizing depends on your peak-hour demand—the hour of the day when your family uses the most hot water (showers, laundry, and dishes). Most McDonald homes fall into these general ranges: • 1–2 people: 30–40 gallons • 3–4 people: 40–50 gallons • 5+ people: 50–80 gallons. For electric models, also consider first-hour rating (FHR). Our plumbers can calculate your exact peak-hour usage, evaluate recovery rates, and factor in space constraints to recommend a model that ensures you never run out of hot water while avoiding the higher operating costs of oversizing.
Do you offer emergency tank water heater services in McDonald, and what can I expect during a service call?
Yes. Our licensed, bonded, and insured technicians are on call 24/7 throughout McDonald and the surrounding Washington County communities. When you call, we’ll gather basic information over the phone and dispatch a fully stocked service van. On arrival we: (1) shut off power/gas and water for safety, (2) diagnose the issue using digital meters and inspection cameras, (3) explain repair or replacement options with upfront, flat-rate pricing, and (4) complete most repairs—thermostats, elements, gas valves, T&P valves, and minor leaks—on the spot. If replacement is needed, we’ll secure permits, haul away the old unit, and install a code-compliant, warranty-backed water heater the same day whenever possible.