- HEP Plumbing
- Lifetime Manufacturer’s Warranty

Lifetime Manufacturer’s Warranty
Lifetime Manufacturer’s Warranty | Pipe Upgrades | Plumbing | McDonald
When you’re ready to swap out aging, corroded lines for modern reliability in McDonald, HEP is the team to call. Our licensed plumbers replace old galvanized, poly-butylene, or undersized copper with high-performance PEX or PVC systems that improve flow, water quality, and energy efficiency—backed by a lifetime manufacturer’s warranty that stays with your home. With transparent pricing, swift scheduling, and tidy workmanship, we make pipe upgrades an easy, stress-free investment in your property’s value and safety.
From the first pressure test to the final inspection, every detail is handled by local professionals who care as much about your comfort as the plumbing itself. Need financing? We’ve partnered with trusted lenders to keep monthly payments low. Have questions at midnight? Our 24/7 live support means you’re never left waiting for answers. Choose HEP and enjoy the confidence that your new pipes—and the warranty that covers them—will last for decades to come.
FAQs
What does the Lifetime Manufacturer’s Warranty cover for pipe upgrades in McDonald?
The warranty guarantees that the new piping material will remain free from manufacturer-related defects such as cracking, pin-hole leaks, premature corrosion, or structural failure for as long as you own your home. If a covered defect appears, the manufacturer will supply replacement pipe at no cost, and our plumbing team will handle the labor under our separate workmanship guarantee.
Which piping materials are eligible for the Lifetime Manufacturer’s Warranty?
We install top-grade PEX-A, copper Type L, and CPVC FlowGuard Gold. All three have been tested to meet or exceed ASTM, NSF, and local McDonald building code standards, making them fully eligible for the lifetime warranty when installed by our licensed technicians.
How do I file a warranty claim if I experience an issue?
Simply call our office or fill out the warranty request form on our website. Provide your installation date, address, and a brief description of the problem. We will schedule an on-site inspection within 24–48 hours. If the defect is confirmed to be manufacturer-related, we coordinate directly with the pipe supplier for replacement materials and dispatch our crew to complete repairs at no cost to you.
Are there any exclusions or conditions that could void the warranty?
Yes. The warranty does not cover damage caused by misuse, freezing, accidental punctures, natural disasters, or alterations performed by an unlicensed party. Routine maintenance must be performed in accordance with the manufacturer’s guidelines, and water pressure must remain within code (40–80 psi). Failure to meet these conditions may void coverage.
Is the Lifetime Manufacturer’s Warranty transferable to a new homeowner if I sell my property?
Yes. The warranty is fully transferable once within the first 10 years after installation. When you sell, simply provide the new owner with the original warranty certificate and notify us in writing within 30 days of the property transfer so we can update our records.
How long does a typical pipe upgrade take, and will it affect my daily routine?
Most single-family homes in McDonald can be repiped in 1–3 days. Water service is usually restored every evening before we leave. We use wall-access panels and minimally invasive techniques to reduce drywall repair and keep disruption to a minimum. Our crew cleans the work area daily, allowing you to stay in your home throughout the project.