Scale-free Protection
Scale-free Protection | Water Purification | Plumbing | Mascot
Imagine plumbing that quietly defends itself against scale, corrosion and bio-film, all while delivering crystal-clear drinking water. HEPâs scale-free protection plumbing technology does just that, wrapping every pipe in an invisible barrier that stops minerals from settling without resorting to salt, chemicals or electricity. The result is tastier water, longer-lasting appliances and lower maintenance costsâsustainable performance you can feel every time you turn on the tap.
Installed in minutes and built to last decades, this compact solution pairs seamlessly with any filtration setup, pushing system efficiency to new heights of water purification. From family kitchens to commercial cafĂŠs, Mascot customers enjoy smoother flow rates, reduced energy bills and the peace of mind that comes from truly future-proof plumbing.
FAQs
What is âscale-free protectionâ in a plumbing water-purification system?
Scale-free protection refers to technology that prevents calcium- and magnesium-based limescale from adhering to pipes, fixtures and appliances. Instead of softening the water with salt, our system changes the structure of dissolved hardness minerals so they remain in suspension and are flushed away, giving you the benefits of softer water while keeping essential minerals intact.
Why is limescale a concern for homes and businesses in Mascot?
Much of Sydneyâs southern basin, including Mascot, receives moderately hard water sourced from both surface and bore supplies. As this water is heated or left stagnant, calcium and magnesium precipitate out, forming hard deposits in hot-water services, dishwashers, cooling towers and commercial steam equipment. Scale build-up can increase energy costs by up to 30 %, shorten appliance life and lead to unplanned downtime, making a preventative solution particularly valuable in Mascotâs mix of residential, hospitality and light-industrial properties.
How does your scale-free system purify water without using salt or chemicals?
Our unit combines multi-stage filtration with Template Assisted Crystallisation (TAC) media. Sediment and carbon cartridges first remove dirt, rust, chlorine and organic contaminants that affect taste and odour. The TAC stage then converts dissolved hardness ions into microscopic, harmless crystals that will not attach to plumbing surfaces. No brine discharge, electricity or regeneration cycles are required, so operating costs remain very low and the process is environmentally friendly.
Will the treatment improve the taste and safety of my drinking water?
Yes. The sediment and carbon filters eliminate chlorine, chloramine, volatile organic compounds and musty tastes often noticed in tap water. While the system does not desalinate or remove fluoride, it meets Australian Drinking Water Guidelines for reduction of particulate matter, disinfection by-products and heavy metals. By inhibiting bio-film and scale, the system also lowers the risk of bacterial growth inside pipes, contributing to safer water at every outlet.
What maintenance is involved, and how long do the filters last?
Routine upkeep is straightforward: 1) Replace the sediment pre-filter every 6-12 months (or 50 kL) to keep dirt from clogging later stages. 2) Change the carbon block annually to maintain chlorine, taste and odour reduction. 3) Swap the TAC cartridge every 3 years or 760 kL, depending on usage and hardness levels. No backwashing, salt top-ups or electricity are required, making ongoing maintenance easier and less costly than traditional water softeners.
Is the system suitable for both residential and commercial installations in Mascot?
Absolutely. We supply compact, under-sink units for apartments and homes, as well as high-flow, multi-cartridge systems for cafĂŠs, hotels, laundries and cooling-tower protection. Each installation is sized to local flow rates and hardness levels, and our licensed plumbers handle all work in accordance with AS/NZS 3500. The modular design means you can start with a whole-house unit and later add point-of-use filtersâwithout replacing the core scale-free technology.