Carbon Blocks

Carbon Blocks | Water Purification | Plumbing | Mascot

Turn every tap into a fountain of freshness with HEP’s premium carbon block solutions. Engineered to capture chlorine, pesticides, micro-plastics, and unpleasant odors, our dense, coconut-shell carbon filters polish your water without stripping away healthy minerals. The result is crisp, clear hydration that tastes as good as it looks and safeguards your appliances from scale and sediment buildup—all while keeping maintenance simple and costs low.

Whether you’re retrofitting an old property or specifying a new build in Mascot, HEP makes water purification effortless. Our plug-and-play cartridges slip seamlessly into standard plumbing setups, backed by local experts ready to guide you from selection to installation. Choose the sustainable, high-performance path and experience why households, cafés, and commercial facilities across the suburb trust HEP to deliver pure peace of mind, one glass at a time.

FAQs

1. What is a carbon block filter and how does it work?

A carbon block filter is a densely compressed cylinder made from finely ground activated carbon. As water passes through the microscopic pores of the block, contaminants are removed by three mechanisms: (1) mechanical filtration traps sediment and rust, (2) adsorption attracts and binds chemicals such as chlorine, pesticides, and volatile organic compounds (VOCs) to the carbon surface, and (3) catalytic reduction converts substances like chloramine into less harmful compounds. Because carbon is pressed into a solid block, the contact time with water is much longer than in loose-granular systems, delivering higher removal efficiency and better taste and odour improvement.

2. Does Mascot tap water really need carbon block filtration?

Sydney Water supplies Mascot with treated drinking water that already meets Australian Drinking Water Guidelines. However, many residents still notice a chlorine after-taste, occasional musty odours, and fine sediment from ageing pipes. A carbon block filter provides an extra layer of protection by polishing the water at the point of use, removing residual chlorine/chloramine, improving flavour for cooking and beverages, and reducing trace contaminants such as micro-plastics, herbicides, and PFAS that may still be present at very low levels. For households with sensitive individuals, home dialysis equipment, or aquariums, the added filtration is especially beneficial.

3. Which contaminants do your carbon blocks remove?

Our NSF-certified carbon blocks are rated to reduce a wide spectrum of impurities, including: • 97–99 % of free chlorine and chloramine • Up to 99 % of lead, mercury, and other heavy metals when combined with ion-exchange media • 95 % of pesticides, herbicides, and VOCs (e.g., benzene, toluene) • 90 % of PFAS ("forever chemicals") and pharmaceutical residues • Cysts such as Giardia and Cryptosporidium (1 µm nominal rating) • Sediment, rust, and micro-plastics down to 0.5 µm The exact performance depends on the specific cartridge model and flow rate, so please check the data sheet for laboratory test results.

4. How often should I replace the carbon block cartridge?

For most Mascot households, we recommend replacing the cartridge every 6 to 12 months or after filtering 10,000–15,000 litres, whichever comes first. High-consumption homes or properties with elevated sediment may need a change closer to six months. A noticeable drop in flow rate, a return of chlorine odour, or a total dissolved solids (TDS) rise are common signs that the cartridge is exhausted. Regular replacement ensures peak contaminant removal and prevents bacterial growth on the carbon surface.

5. Can carbon block filters affect water pressure in my Mascot home?

A correctly sized carbon block filter should have minimal impact on pressure (typically less than a 5 % drop at standard household flows). Our under-sink and whole-house systems are rated up to 125 psi, well above Sydney Water’s average supply pressure of 50–70 psi. If you notice a significant pressure decrease, it usually indicates the cartridge is clogged with sediment and needs replacement. Installing a pre-filter for coarse particles can further protect the carbon block and maintain strong flow.

6. Do I need a licensed plumber to install a carbon block system in Mascot?

Yes. Under the NSW Plumbing Code and Sydney Water requirements, any modification to potable water pipework—including fitting an under-sink or whole-house filter—must be performed by a licensed plumber. Professional installation ensures that backflow prevention, pressure limiting valves, and isolating taps are fitted correctly and that you receive a Certificate of Compliance. We work closely with trusted local plumbers in Mascot who can supply, install, and commission your carbon block system—usually in under two hours.