Bespoke Filtration Systems

Bespoke Filtration Systems | Water Purification | Plumbing | Mascot

Imagine turning on your tap in Mascot and tasting nothing but crisp, clean refreshment. HEP’s bespoke filtration systems are engineered to make that everyday luxury a reality, tailoring every valve, membrane, and pipe to your home or business. From compact under-sink units to whole-of-building solutions, our licensed plumbers combine scientific precision with local know-how, installing technology that removes sediments, chemicals, and unwanted odours while preserving the minerals your body loves.

Behind the scenes, each system is pressure-tested, digitally monitored, and future-proofed for easy upgrades—so your investment keeps working as hard as you do. Whether you’re brewing the perfect coffee or safeguarding sensitive laboratory equipment, our commitment to water purification guarantees purity, consistency, and peace of mind long after the job is done.

Ready to elevate every sip? Reach out to the Mascot team at HEP and join the growing community who refuse to compromise on their water.

FAQs

What contaminants can your bespoke filtration systems remove from Mascot’s water supply?

Sydney Water generally delivers high-quality water, but household plumbing, ageing mains and local soil conditions near Mascot Airport can introduce additional impurities. Our custom-built systems are configured to target the exact mix of contaminants found in your water test, including sediment (rust, sand), chlorine and chloramine, heavy metals such as lead and copper, volatile organic compounds (VOCs), pesticides, micro-plastics and even emerging contaminants such as PFAS. By layering sediment pre-filters, catalytic carbon, KDF media, ion-exchange resins and optional reverse-osmosis membranes, we can achieve up to 99.9 % reduction of pollutants while still retaining beneficial minerals if desired.

How is a bespoke filtration system different from an off-the-shelf filter jug or generic under-sink cartridge?

Standard products are designed for average water conditions and flow demands; they are a compromise between cost and broad market appeal. Our bespoke approach begins with a laboratory water analysis and an in-home plumbing inspection in Mascot. We then select NSF/WaterMark-certified components sized to your specific flow rate, family usage patterns and contaminant profile. The media blends, cartridge order and housing materials are tailored for optimal contact time, minimal pressure drop and easy future upgrades. In short, you receive a purpose-built, professionally installed solution that performs better, lasts longer and integrates seamlessly with your plumbing.

How do I know which filtration stages my Mascot property really needs?

We provide a complimentary on-site consultation that includes a comprehensive water test covering turbidity, chlorine, pH, TDS, metals and organic compounds. The results, combined with factors such as the building’s pipe material and the residents’ health goals (e.g., fluoride reduction or allergen control), guide the system design. You’ll receive a plain-language report outlining recommended stages—typically a sediment filter, granular activated carbon block, a speciality cartridge (KDF or fluoride media) and, if necessary, reverse osmosis. We never upsell unnecessary stages; each component’s purpose is explained so you can make an informed decision.

How often do the filters need replacing, and can you handle the maintenance for me?

Service intervals vary with water quality and usage, but as a rule of thumb: sediment pre-filters every 6–12 months, carbon/KDF cartridges every 12 months, and RO membranes every 2–3 years. Your system’s smart flow meter logs real-time usage and alerts you—via e-mail or SMS—when any cartridge approaches capacity. We offer flexible maintenance plans: reminder-only, annual tune-up, or full service where we arrive with all consumables, sanitise housings, pressure-test the system and update the logbook to keep warranties valid.

Will installing a whole-house filtration system reduce my water pressure or void my plumbing warranty?

When designed correctly, pressure loss is minimal—typically less than 5 %—because we size the housings and media beds to match your peak flow rate. During installation we measure static and dynamic pressure and, if required, integrate a pressure-boost pump or larger-diameter bypass line. All components carry Australian WaterMark certification and are installed by our licensed plumbers, so your existing plumbing and appliance warranties remain intact. We also lodge a Certificate of Compliance with NSW Fair Trading for your records.

Are the filtration components certified and safe for drinking water in Australia?

Yes. Every cartridge, housing and fitting we supply is certified to NSF/ANSI standards 42, 53, 58 or 401 (depending on the performance claim) and carries the mandatory WaterMark for use in Australia. Materials are BPA-free and manufactured in ISO-9001 facilities. After installation we perform a post-flush verification test to ensure the system meets the advertised reduction levels and is free of installation debris, giving you documented assurance of safety and compliance.