Wall-hung Suite
Wall-hung Suite | Toilet Upgrades and Replacements | Plumbing | Mascot
Transform your Mascot bathroom into a statement of streamlined elegance with HEP’s wall-hung suite expertise. Our licensed plumbers specialise in the delicate art of suspending cisterns and bowls off the floor, freeing up precious space while giving every bathroom a modern, floating aesthetic. From discreet in-wall frames to water-saving flush plates, we source premium components and install them with surgical precision, ensuring quiet operation, effortless cleaning, and rock-solid stability that lasts for decades.
Whether you’re renovating a compact apartment or future-proofing a commercial washroom, our team tailors every project to your style, budget, and timeline. We handle council approvals, supply top-tier fixtures, and remove your old unit responsibly—providing a seamless, end-to-end service for toilet upgrades and replacements that keeps mess and downtime to an absolute minimum. Book your free on-site consultation today and discover how a wall-hung suite can elevate your everyday routine.
FAQs
What is a wall-hung toilet suite and how is it different from a traditional floor-mounted toilet?
A wall-hung suite suspends the pan off the floor and hides the cistern inside the wall or a slim support frame. This gives the bathroom a sleek, floating appearance and makes the floor easier to clean. Because the weight is transferred to a steel carrier frame fixed to the wall studs and floor slab, the pan can hold up to 400 kg when installed correctly. Traditional toilets sit on the floor and have the cistern visible at the back of the pan, taking up more visual and physical space.
Can I replace my existing close-coupled toilet with a wall-hung suite in my Mascot home?
In most cases, yes. A plumber will first inspect the wall structure, floor slab and existing pipework. Timber- or steel-stud walls must be able to carry the load of the in-wall carrier frame; if they’re not, reinforcement can usually be added. The waste pipe may need to be repositioned higher in the wall, and the water inlet will move to the cistern area. Apartments in Mascot’s newer developments often have suitable walls and service ducts, but strata approval may be required before work begins.
What plumbing and building work is involved in upgrading to a wall-hung toilet?
1. Isolate and remove the old toilet. 2. Open the wall cavity and/or build a service nib wall to house the steel carrier frame and in-wall cistern. 3. Relocate the waste pipe to the correct height and install the flush pipe and water inlet as per AS/NZS 3500. 4. Fix the carrier frame to structural studs and the floor slab, ensuring alignment for the pan bolts. 5. Connect the in-wall cistern, pressure-test all joints, and close the wall with tile-backing board. 6. Waterproof, tile and grout the wall, then fit the pan, flush plate and seat. A licensed plumber must supply a Certificate of Compliance on completion.
How much does a wall-hung toilet upgrade cost in Mascot?
As a guide, allow $2,000–$3,500 for the plumbing and building labour, plus $800–$2,000 for the carrier frame and in-wall cistern, and $400–$1,200 for a quality ceramic pan and soft-close seat. Costs vary with: • Amount of wall reinforcement or nib wall construction required • Accessibility of existing pipework in units versus houses • Choice of flush plate finishes (chrome, matte black, brushed nickel, etc.) • Retiling area and tile selection We provide fixed-price written quotes after an on-site inspection.
Are wall-hung toilets water efficient and compliant with Australian Standards?
All suites we supply carry WaterMark certification and meet the Water Efficiency Labelling and Standards (WELS) scheme, typically with a 4-star rating—4.5 L full flush / 3 L half flush. The carrier frames and pans comply with AS 1172, and installation is carried out to AS/NZS 3500 plumbing codes. This guarantees you meet both NSW plumbing regulations and Sydney Water requirements.
How do I service or repair a wall-hung cistern once it’s inside the wall?
The flush plate doubles as a removable access panel. By unclipping it, a licensed plumber can reach the inlet valve, flush valve and flexi-hose for maintenance or replacement without removing tiles. Spare parts for leading brands such as Geberit, Caroma and Roca are readily available in Sydney. Regular servicing is the same as a standard cistern: check inlet filters, seals and the flush valve every few years. If the pan develops a blockage, it can be unbolted and removed from the frame within minutes.