- HEP Plumbing
- Endless Hot Water

Endless Hot Water
Endless Hot Water | Tankless Water Heater Install | Plumbing | Mascot
Imagine stepping into the shower in the heart of Mascot and being greeted by a continuous, steamy cascade—no bulky storage tank, no temperature dips, just endless comfort. HEP’s expert plumbers specialise in designing and delivering that experience, pairing premium European and Australian-made units with precision workmanship to give your home reliable, energy-smart hot water on demand. A professional tankless water heater install not only slashes standby energy losses but also frees up precious space in your laundry, garage or cupboard, all while boosting your property’s value.
From the moment you request a quote, our licensed, fully insured team handles everything: sizing and selecting the right model, upgrading gas or electrical connections where needed, and disposing of your old tank responsibly. We arrive on time, protect your floors, commission the unit to manufacturer standards and back the work with solid labour and product warranties. With HEP Plumbing, Mascot locals can enjoy shorter showers—only because they’re too refreshed to stay in any longer.
FAQs
How does a tankless water heater provide “endless” hot water?
Unlike traditional storage tanks that heat a fixed volume of water, a tankless (or continuous-flow) system heats water on demand as it passes through a high-efficiency heat exchanger. Because water is heated only when a tap is opened, you aren’t limited by the size of a tank—hot water keeps flowing as long as the unit’s flow-rate capacity isn’t exceeded.
Is a tankless system suitable for Mascot’s water quality and climate?
Yes. Sydney’s relatively mild climate means incoming water isn’t extremely cold, so a properly sized tankless unit can easily reach set temperatures. Mascot’s municipal water is moderately hard; we install scale-inhibiting filters and recommend annual descaling to prolong exchanger life and maintain efficiency.
How much can I save on energy bills compared with a storage tank?
According to the Australian Government’s Energy Rating data, gas tankless heaters are typically 20–40 % more efficient than standard gas storage models. Electric tankless units can also lower running costs when paired with smart-meter tariffs or solar PV. Savings vary with household size and usage patterns but average Mascot families often trim $120–$250 per year.
What is involved in the installation process?
1. On-site assessment to size the unit based on fixture count and peak flow. 2. Isolate and remove the old tank (if present). 3. Mount the compact tankless unit on an external wall or in a vented cabinet. 4. Upgrade gas line or electrical circuit to meet the higher instantaneous demand. 5. Install condensate drain and compliant flue for gas condensing models. 6. Flush, commission, and demonstrate operation. Most residential installs in Mascot are completed in a single day, although utility upgrades can add time.
Do I need council approval or plumbing permits in Mascot?
For like-for-like water-heater replacements, Sydney Water authority and Bayside Council generally classify the job as ‘exempt development.’ However, gas line alterations and new flue penetrations must be performed by a licensed plumber/gasfitter who lodges a Certificate of Compliance. Electrical upgrades require a licensed electrician to issue a Certificate of Electrical Safety.
What maintenance is required after installation?
Annual service includes descaling the heat exchanger, cleaning the inlet filter, checking gas pressure or electrical connections, and updating firmware if applicable. For homes with hard water, we suggest a flush kit be installed so you can perform simple vinegar descaling yourself between professional visits. With routine maintenance, a quality tankless unit should last 15–20 years.