- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Garbage Disposal Repair | Plumbing | Mascot
When your kitchen comes to a halt in Mascot, trust the friendly, fully-licensed team at HEP to bring it roaring back to life. We know the frustration of a humming unit that won’t grind or a sink that’s suddenly backing up, and our seasoned technicians arrive with the right parts, tools and know-how to diagnose and fix the issue on the spot. From dislodging stubborn clogs to replacing worn-out motors, we restore quiet, efficient performance while protecting your pipes and the environment.
Our prompt, tidy service is backed by transparent pricing and a workmanship guarantee, so you can book with confidence and get back to cooking, cleaning and entertaining without delay. For fast, reliable garbage disposal repair that keeps Mascot kitchens running smoothly, call HEP today and experience the difference a local, customer-first plumbing crew makes.
FAQs
How do I know if my garbage disposal needs repair rather than replacement?
Persistent clogs, humming without grinding, water leaks, or foul odours that return quickly after cleaning are all signs your disposal needs attention. Our licensed Mascot technicians first inspect the motor, impellers, seals, and wiring. If the unit is less than 8–10 years old and the motor isn’t burned out, a repair (such as replacing a worn seal, jammed flywheel, or faulty switch) is usually cost-effective. For older units with cracked housings or failed motors, replacement is normally the better long-term option. We will explain the findings on-site so you can make an informed decision.
What garbage disposal brands and models can your team service?
Our technicians are trained and certified to repair all major brands sold in Australia, including InSinkErator, Waste Maid, Bunnings EasySink, Franke, Moen, and Chef. We carry common OEM parts in our vans—seals, splash guards, reset buttons, flanges, and power cords—allowing most repairs to be completed in a single visit. For discontinued models we can usually source compatible components or advise on a suitable replacement unit.
Are your plumbers licensed and insured, and do you guarantee your work?
Yes. Every technician who attends your Mascot property holds a current NSW plumbing licence, is fully insured for public liability and workers’ compensation, and has undergone background checks. All workmanship is backed by a written 12-month labour warranty, and any parts we supply come with the manufacturer’s warranty. If an issue related to our repair reoccurs within the warranty period, we return and fix it at no extra cost.
How much does garbage disposal repair typically cost in Mascot?
Minor fixes—such as clearing a jam, replacing a splash guard, or tightening a loose mounting ring—generally range from $120–$220 including call-out. Repairs that involve motor capacitors, bearings, or extensive leak detection average $250–$380. You’ll always receive a fixed, upfront quote after diagnosis, so there are no surprises on your final invoice. If replacement is more economical, we’ll provide all pricing options before any work begins.
How quickly can you attend my Mascot home or business for a disposal problem?
We offer same-day service across Mascot for bookings made before 2 pm and 24/7 emergency response for flooded sinks or electrical hazards. Our local dispatch system routes the nearest licensed technician to your address, with typical arrival times of 60–90 minutes for urgent calls. Non-urgent appointments can be scheduled in a two-hour window that best suits your timetable, including evenings and Saturdays.
What maintenance tips can help me avoid future garbage disposal issues?
1) Run cold water before, during, and 15 seconds after use—this solidifies grease for easier grinding and flushes debris away. 2) Feed small amounts of food gradually; avoid fibrous wastes like corn husks, celery strings, and onion skins that can wrap around the impellers. 3) Never pour fats, oils, or coffee grounds down the unit. 4) Once a month grind a handful of ice cubes with a slice of citrus rind to clean the blades and freshen the chamber. 5) Have a licensed plumber inspect the disposal and drain line annually to ensure seals and electrical connections remain safe. Following these steps can add years to your unit’s lifespan.