Pipe Bursts
Pipe Bursts | Emergency Plumbing | Plumbing | Mascot
When a pipe bursts in Mascot, seconds feel like hours. HEP’s seasoned technicians arrive fast, armed with advanced leak-detection gear, quality replacement parts and that calm confidence only true experts carry. We isolate the break, minimise water damage and restore full flow before bigger headaches—like mould, ruined floors or soaring water bills—can set in.
Our fully licensed team is on call 24/7 for emergency plumbing, so you never have to wait until morning or navigate DIY fixes in the dark. Transparent, upfront pricing means no surprise costs, and our clean-up promise leaves your property spotless. One call to HEP and your burst-pipe crisis is solved with speed, skill and genuine local care.
Trust the Mascot specialists who treat your home like their own—because peace of mind shouldn’t have to wait.
FAQs
What should I do first when a pipe bursts in my Mascot home or business?
Turn off the main water supply valve immediately to stop the flow of water, then switch off electricity in the affected area if it is safe to do so. Next, call our 24/7 emergency plumbing hotline. While you wait for our technician, open taps to drain residual water, move valuables away from the flooded area, and use towels or buckets to limit water damage.
How fast can your emergency plumbers get to Mascot?
We have dedicated teams stationed across Sydney’s Eastern Suburbs, including Mascot. During normal traffic conditions we aim to arrive within 60 minutes of your call, often sooner. Our dispatch system uses GPS-enabled vans to send the nearest licensed plumber directly to you.
Are your burst-pipe repair services available 24/7 and do you charge extra after hours?
Yes, we operate day and night, weekends and public holidays. We provide an upfront fixed emergency call-out rate that is the same no matter when you phone us—no hidden after-hours surcharges. Once on site, we assess the damage, give you a transparent written quote, and obtain approval before any work begins.
What warning signs suggest I may have a hidden burst pipe?
Common indicators include unexplained spikes in your water bill, the sound of running water when taps are off, damp or mouldy patches on walls or ceilings, reduced water pressure, and warm spots on concrete floors (for hot-water line bursts). If you notice any of these signs, arrange an inspection quickly to avoid structural damage.
How do you locate and repair a burst pipe without excessive digging or wall removal?
Our plumbers use electronic leak detection devices, thermal imaging cameras, and acoustic sensors to pinpoint leaks behind walls or under slabs with high accuracy. Once located, we employ minimally invasive techniques such as spot-wall removal, epoxy pipe relining, or sectional pipe replacement, keeping disruption and repair costs to a minimum.
Will my home insurance cover the cost of burst-pipe repairs in Mascot?
Most building and contents policies cover sudden water damage from a burst pipe, though they may not cover the cost of repairing the pipe itself. Keep receipts, photos, and our detailed service report to make claiming easier. We can liaise directly with your insurer if required and supply all compliance certificates for the plumbing work.