Upfront Pricing

HEP PlumbingUpfront Pricing

Upfront Pricing | Drain Opening | Plumbing | Mascot

Blocked sink at breakfast time? Shower turning into a mini-pool? HEP’s upfront pricing plumbing experts are already on the way to Mascot homes and businesses, equipped with industrial-grade cutters, CCTV cameras and decades of know-how. When you need fast, fuss-free drain opening, you’ll see the price before the wrench comes out, so there’s zero chance of bill shock and 100 % certainty your pipes will flow like new.

From emergency clear-outs at midnight to preventative maintenance plans that keep your cafĂŠ compliant with Sydney Water, every job is backed by our workmanship guarantee and genuine parts. Book online or call now and our local team will arrive when we say we will, clean up after ourselves and leave you with nothing but crystal-clear pipes and complete peace of mind.

FAQs

How does your upfront pricing work for drain opening in Mascot?

Before we start any work, our licensed plumber will inspect the blockage, explain the cause and give you a fixed price for the entire job. The quote covers labour, specialised equipment, GST and cleanup, so you know the total cost in advance. Once you approve the price, it will not change even if the job takes longer than expected.

What is included in your drain-opening service?

Our standard service covers a site inspection, removal of the obstruction with mechanical cable or high-pressure water jetting, CCTV confirmation that the line is clear, and a written report with maintenance tips. Minor fixture re-sealing and a final tidy-up of the affected area are also part of the package at no extra charge.

How fast can you attend a blocked drain in Mascot?

For most suburbs in the Mascot area we offer same-day attendance, usually within 1–2 hours of your call. Emergency bookings made before 10 pm are handled 24/7, and we keep fully stocked vehicles on the road so most drains can be cleared in a single visit.

Do you charge a call-out fee or after-hours surcharge?

Daytime visits (7 am–5 pm) have no call-out fee; you only pay the agreed upfront price. For work requested outside those hours we add a small after-hours loading, which is clearly stated in the quote before any work begins—no hidden surprises.

What techniques and equipment do you use to clear stubborn blockages?

Our plumbers carry electric sewer machines (drain snakes) for tree-root removal, high-pressure water jetters for grease and silt, CCTV cameras for accurate diagnosis and pipe locators to pinpoint breaks. Using the right tool for the blockage restores full flow quickly and minimises the risk of pipe damage.

Is your drain-opening service guaranteed?

Yes. All workmanship is covered by a 12-month warranty, and most drains stay clear much longer when our maintenance recommendations are followed. If the same pipe blocks again within the warranty period and the cause relates to our original work, we will return and clear it at no cost.

HEP Plumbing
Book Online
(423) 228-7696