Licensed Technicians

HEP PlumbingLicensed Technicians

Licensed Technicians | Drain Opening | Plumbing | Mascot

Blocked sink slowing your morning routine or a sluggish shower threatening to overflow? HEP’s licensed technicians are on call in Mascot, ready to restore the free-flowing comfort you count on. With advanced inspection cameras, eco-friendly jetters, and years of local know-how, we pinpoint the trouble fast and clear it even faster—so you can get back to business (or back to bed) without the mess or the stress of DIY guesswork.

From hair-clogged bathroom drains to grease-laden café pipes, our team treats every drain opening as mission-critical. We arrive when we say we will, protect your home with drop cloths and boot covers, and explain each step in plain language before we start. Transparent pricing, workmanship guarantees, and a courteous clean-up are all part of the HEP promise—because Mascot deserves plumbing service that’s as smooth as your newly-cleared drains.

FAQs

How fast can your licensed technicians arrive for an emergency blocked drain in Mascot?

Because we have a dedicated Mascot team on standby 24/7, a technician can usually be at your door within 60 minutes of your call. Our dispatch system tracks the nearest available plumber so we can give you an accurate ETA and minimise water damage or disruption to your property.

What methods do you use to open and clear blocked drains?

Our plumbers carry a full range of professional drain-clearing equipment, including high-pressure water jetters, electric eel (drain snake) machines, CCTV drain inspection cameras and pipe locators. We choose the least invasive, most effective method based on the blockage type and pipe material, ensuring a thorough clear-out while protecting your plumbing system.

Is your drain opening service safe for older or fragile pipes?

Yes. Before we start, we assess the pipe’s age and condition with CCTV inspection. For older clay or galvanised pipes, we select low-pressure jetting or specialised flex-shaft tools that scrub blockages without excessive force. Our goal is to clear the line without causing cracks or further deterioration, and we’ll discuss any risks or repair options with you upfront.

Do you tidy up after the drain has been cleared?

Absolutely. We place protective mats and drop sheets around the work area, remove all debris flushed from the pipes and wipe down any surfaces we’ve touched. Your drains are tested for full flow before we leave, and we provide a written service report so you know exactly what was done.

How much does a typical drain opening cost in Mascot?

Pricing starts from $149 for straightforward sink and basin blockages cleared with a manual auger. For main sewer lines or stormwater drains that require jetting and CCTV, prices generally range from $249–$450, depending on the length and severity of the blockage. We offer fixed up-front quotes after inspection—no hidden fees for call-out, weekends or public holidays.

What can I do to prevent my drains from blocking again?

Avoid washing fats, oils and food scraps down kitchen sinks; fit hair strainers in bathroom drains; flush only toilet paper—not wipes, nappies or hygiene products; and schedule a preventive jet-clean every 12–24 months if you have tree roots nearby. We’ll give you tailored maintenance tips after each service to keep your drains flowing freely.

HEP Plumbing
Book Online
(423) 228-7696