- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Tank Water Heater | Plumbing | Manchester
When a cold Manchester morning meets a faulty tank water heater, you don’t have time to guess what the fix will cost. HEP’s Transparent Pricing Plumbing puts every figure on the table before the first wrench turns—no hidden fees, no “surprise” surcharges, just crystal-clear estimates for repairs, replacements, and new installations. Our licensed technicians arrive on schedule with fully stocked vans, ready to tackle leaks, sediment buildup, or complete system swaps in a single visit whenever possible.
From eco-friendly models that trim energy bills to rapid-recovery units perfect for busy family homes, we help you choose the right tank water heater and back it with workmanship guarantees. Enjoy hot water on demand, straight answers from real people, and the comfort of knowing the price you agree to is the price you’ll pay—because at HEP, transparency flows as freely as your newly restored hot water.
FAQs
How does your transparent pricing model work for tank water heater services?
Before any work begins, we provide a written, line-by-line quote that lists labor, the heater itself, required parts (such as dielectric unions, flex lines, and shut-off valves), permit fees, and haul-away charges. The price you see is the price you pay—there are no hidden trip fees, overtime surcharges, or "environmental" add-ons. If an unexpected code issue arises, we’ll stop, show you the problem, and quote the additional cost for approval before proceeding.
What is the typical cost to replace a standard gas or electric tank water heater in Manchester?
For most homes, a like-for-like replacement (40–50 gal) ranges from £985–£1,450, which includes removal of the old unit, a new energy-efficient tank, all required fittings, and the city permit. Higher-capacity (60–80 gal) or direct-vent models average £1,450–£1,950. Prices may vary slightly based on venting configuration, accessibility, and whether we need to upgrade the flue or electric service to meet current code.
How long does installation take and will I be without hot water for an entire day?
A straightforward replacement usually takes 2–3 hours once we’re on site. Our crew arrives with the new heater, disconnects and drains the old tank, sets the new unit, connects water, gas or power, tests for leaks, and relights or energizes the heater. You’ll have hot water again within 30–60 minutes after we finish. If code upgrades or relocation are required, expect 4–6 hours, but we’ll advise you beforehand so you can plan accordingly.
Do I need a permit or inspection to replace my water heater in Manchester?
Yes. The City of Manchester requires a plumbing permit and a follow-up inspection for any water heater replacement to ensure proper venting, pressure relief valve installation, seismic strapping, and carbon-monoxide safety. We handle all paperwork, schedule the inspection, and leave you with the permit card and final sign-off for your records.
What size tank water heater do I need for my household?
Sizing depends on the number of bathrooms, simultaneous fixtures, and household members. A family of 3–4 with two baths typically does well with a 40–50 gal gas unit or a 50 gal electric model. Larger families, homes with soaking tubs, or high-flow showers may need 60–80 gal. We calculate First-Hour Rating (FHR) based on your peak demand and recommend the smallest tank that meets it, saving you both upfront and ongoing energy costs.
Are there energy-saving or rebate options available in the Manchester area?
Absolutely. Many newer tank heaters qualify for the Energy Saving Trust’s enhanced insulation standards, and local utilities such as E.ON and Octopus often offer £50–£100 rebates for high-efficiency models. If you switch from standard electric to heat-pump hybrid technology, rebates can exceed £300. We’ll walk you through current incentives, supply the necessary documentation, and deduct any instant rebates right on your invoice so you don’t have to wait for a cheque.