- HEP Plumbing
- Certified Plumbers

Certified Plumbers
Certified Plumbers | Tank Water Heater | Plumbing | Manchester
When your morning routine depends on consistent hot water, you can’t afford surprises. HEP’s certified plumbers arrive ready to install, replace, or repair your tank water heater with precision and courtesy, carrying parts and tools for most brands right on the truck. From the tight terraces of Chorlton to the bustling flats around Deansgate, we work neatly, protect your home, and leave you with nothing but reliable hot water and clear advice on energy-saving settings.
Manchester homeowners have trusted HEP for decades because we combine local know-how with 24/7 emergency response and transparent, upfront pricing. Whether you need a fast diagnostic, a full-scale upgrade, or proactive maintenance to extend your heater’s lifespan, we back every job with written warranties and a satisfaction guarantee—so the only time you’ll be left in the cold is when you step outside.
FAQs
How long does a conventional tank water heater normally last in Manchester’s climate?
A quality, professionally installed storage-tank water heater will usually give 10–15 years of reliable service in Greater Manchester. Soft to moderately hard local water, regular annual flushing, and a sacrificial anode rod inspection can push lifespan toward the higher end of that range. Skipping maintenance or operating the unit at very high temperatures can shorten its life to as little as 7–8 years.
What size hot-water tank should I choose for my household?
Sizing is based on peak demand, not average use. A two-person flat that runs one shower at a time can often get by with a 30–40 L (approx. 7–9 gal) electric cylinder, whereas a family of four that may run two showers and a washing machine concurrently usually needs an 80–120 L (18-26 gal) gas or indirect tank. We calculate your First Hour Rating (FHR), factor in flow rates of modern fixtures, and match the result to the closest cylinder capacity so you never run out of hot water yet don’t pay to heat unused litres.
Are there energy-efficient or low-carbon options for traditional tank heaters?
Yes. Modern condensing gas tanks achieve 90 %+ efficiency, and high-recovery condensing combination boilers with an indirect cylinder can exceed that figure. Hybrid electric heat-pump water heaters cut running costs by 55-65 % compared with standard electric models. All of the above are eligible for Boiler Upgrade Scheme or ECO4 grants under certain circumstances, and our certified engineers can advise on payback and carbon savings.
How often should a tank water heater be serviced or flushed?
We recommend an annual service visit, which includes safety checks (flue, gas-pressure, TPR valve), thermostat calibration, descaling, and flushing out accumulated lime scale or sediment. In Manchester’s slightly soft water area, scale build-up is slower than in the South-East, but yearly flushing still preserves efficiency and extends tank life. Neglecting service is the number-one cause of premature cylinder failure and high energy bills.
What warning signs indicate my water heater needs repair or replacement?
• Rust-coloured or metallic tasting hot water can mean the glass lining has failed. • Rumbling, popping, or kettle-like noises signal heavy scale or sediment on the bottom of the tank. • A puddle around the base often indicates an internal leak—these tanks are not repairable. • Water that suddenly turns lukewarm or runs out quickly may point to a failed heating element, thermostat, or dip tube. • Gas units that produce yellow flames or soot may be back-drafting and require immediate professional attention for carbon-monoxide safety.
What’s involved in a professional tank water heater installation and how long will I be without hot water?
Our Gas Safe & WRAS-approved plumbers first isolate and drain your old cylinder, disconnect gas/electric and water lines, and remove it for eco-friendly disposal. We then set the new tank on an approved base, connect dielectric unions, re-pipe cold-feed and hot-outlet lines, install a pressure-temperature relief valve and discharge pipe to Part G standards, and commission the burner or elements. Most straight swaps take 3–4 hours, meaning your hot water is typically off for half a day. If re-venting or a flue upgrade is required, allow an extra couple of hours.