Fast Response
Fast Response | Drain Opening | Plumbing | Manchester
When an unexpected blockage brings your day to a halt, HEP’s fast-response team is already on the move. Our Manchester engineers are strategically positioned across the city, allowing us to reach most properties within the hour—24/7, 365 days a year. Armed with high-pressure jetting equipment and CCTV diagnostics, we clear everything from stubborn kitchen clogs to overflowing main lines, restoring flow before damage spreads.
From the first call you’ll notice the HEP difference: transparent pricing, courteous professionals, and workmanship guaranteed for your peace of mind. Whether you’re a homeowner, landlord, or business owner, our experts treat every drain opening with the same urgency and care, leaving your space clean, safe, and fully operational. Book now and let Manchester’s trusted plumbing specialists get your drains—and your day—running smoothly again.
FAQs
How quickly can your team reach my property in Manchester for a blocked drain emergency?
Because we keep mobile engineers on standby across Greater Manchester, we can normally arrive within 60 minutes of your call – often sooner in central areas. Our dispatch team will give you an exact ETA when you book, track the van in real time, and keep you updated if traffic conditions change.
What types of drains can you unblock?
Our plumbers are equipped to clear all domestic and light-commercial drains, including kitchen sinks, bathroom basins, showers, baths, toilets, external gullies, rainwater downpipes, and main sewer laterals up to 225 mm (9") in diameter. Whether it’s a fatberg in your kitchen waste pipe or roots in your garden drain, we have the right tools to restore full flow.
Do you offer 24/7 emergency call-outs and is there an additional charge?
Yes. We operate 24 hours a day, 365 days a year – including bank holidays – so you can call us any time a blockage occurs. Our standard emergency call-out fee covers attendance at any hour; there is no inflated ‘after-hours’ premium. You’ll receive a fixed, up-front quotation before work starts, so you know the total cost in advance.
What methods do you use to clear stubborn blockages?
After an initial inspection, the engineer will select the safest, most efficient technique for your pipework. Common methods include high-pressure water jetting to cut through grease and scale, electro-mechanical cable machines for toilets and narrow traps, and root-cutting blades for tree intrusion. If the cause is unclear, we can carry out a CCTV drain survey to locate and diagnose the blockage before we start.
Will drain opening damage my pipes or garden?
No. All our equipment is purpose-built for drainage work and used by fully trained, Water Jetting Association-certified engineers. Jetting pressures are adjusted to your pipe material (PVC, clay, or cast iron) to avoid abrasion, and mechanical cables have protective sleeves. Excavation is a last resort; over 95 % of blockages are cleared through existing access points without any digging.
Can you help me prevent future drain blockages?
Absolutely. Once the drain is clear, we can provide a complimentary CCTV inspection to confirm the pipe condition and highlight any underlying issues such as cracks, displaced joints, or root ingress. You’ll receive a short video report and tailored maintenance advice – from fitting grease traps and backflow valves to scheduling annual descaling – so you can keep your drains free-flowing and avoid repeat emergencies.