Preventive Maintenance Plans
Preventive Maintenance Plans | Main Line Issues | Plumbing
A backed-up sewer or a sudden rupture in the main drain can turn a normal day into a messy, expensive emergency. HEP’s preventive maintenance plans are designed to spot trouble long before it surfaces, protecting your home from disruptive main line issues while saving you time, stress, and money. Our licensed pros use state-of-the-art cameras, hydro-jetting, and pressure testing to keep wastewater flowing freely and to catch small cracks, root intrusions, or blockages before they escalate.
Membership means more than periodic checkups. You’ll get priority scheduling, waived service fees, exclusive discounts on repairs, and clear digital reports after every visit, so you always know the condition of your plumbing’s most critical artery. With HEP watching your main line, you can relax, knowing the heart of your home’s plumbing system is in expert hands all year long.
FAQs
What is the main sewer line and why does it need preventive maintenance?
Your home’s main sewer line is the large pipe that carries all wastewater from sinks, tubs, toilets, and appliances out to the municipal sewer or septic system. Because it handles everything leaving the home, grease, soap scum, paper, tree roots, and mineral scale can slowly build up and create blockages or even pipe failure. Preventive maintenance—regular inspections and cleaning—removes these early obstructions, identifies weak spots, and keeps flow unrestricted so you avoid backups, overflows, costly emergency digs, and property damage.
What services are included in your preventive maintenance plan for main line issues?
Our plan focuses on keeping the main line clear, structurally sound, and compliant with local codes. Typical services include: • Annual or semi-annual camera inspection to spot cracks, root intrusion, bellies, and buildup. • Scheduled hydro-jetting or cable snaking to remove grease, sludge, and roots before they harden. • Eco-friendly root growth inhibitor treatments near problem trees. • Flow-rate and pressure tests to confirm proper drainage. • Written digital reports with video clips, condition grading, and repair recommendations if we detect deterioration. • Priority scheduling and discounted rates on any additional repairs your line may eventually require.
How often should a main sewer line be inspected or cleaned?
For most single-family homes in normal soil conditions, we recommend a full camera inspection every 12–24 months and a preventive cleaning every 18–24 months. Homes with large trees, older clay or cast-iron piping, or a history of backups benefit from yearly service. Commercial properties and restaurants often need quarterly or semi-annual cleanings due to higher grease loads. The exact frequency is customized after we evaluate your pipe material, age, and usage patterns.
What warning signs indicate a developing main line problem even with a maintenance plan?
A good plan dramatically lowers risk, but no system is fail-proof. Call us if you notice: • Multiple fixtures draining slowly at the same time. • Gurgling sounds or bubbling in toilets when other fixtures are used. • Foul sewage odors inside or near foundation vents. • Unexplained wet spots, greener grass, or sinkholes in the yard above the pipe path. • Water backing up into tubs, showers, or basement floor drains. Catching these signs early lets us address the issue quickly, often under your maintenance discount.
Does preventive maintenance eliminate the need for emergency plumbing services?
While regular maintenance reduces the chance of sudden backups by roughly 90%, unexpected events—such as heavy root growth after storms, foreign objects flushed, or structural failure from ground movement—can still occur. The plan cannot guarantee zero emergencies, but it does minimize their likelihood and severity. If an emergency happens, members receive 24/7 priority dispatch, waived diagnostic fees, and reduced labor rates compared to non-members.
How much does a preventive maintenance plan cost and can it save money long-term?
Pricing depends on pipe length, diameter, and service frequency, but most residential plans fall between $12 and $25 per month, billed annually. A single unscheduled main line backup can run $600–$1,200 for emergency clearing and thousands more if flooring or drywall is damaged. By investing a few hundred dollars a year, homeowners typically avoid those major bills, extend pipe life 10-15 years, and increase property value with documented upkeep—making the plan a cost-effective choice over time.