Point-of-entry Filtration
Point-of-entry Filtration | Water Purification | Plumbing | Madisonville
Enjoy crisp, chlorine-free water throughout your entire Madisonville home with HEP’s point-of-entry filtration system, professionally installed by our licensed plumbing team. Instead of relying on a single faucet filter or buying endless cases of bottled water, you’ll have a centralized solution that targets sediment, chemicals, and unpleasant tastes the moment water enters your plumbing. From morning coffee to nightly showers, every fixture benefits from the same high standard of cleanliness—saving your appliances from scale buildup and your family from potential contaminants.
Our technicians start with a complimentary in-home assessment, guide you through filter media options, and complete the installation in a single visit, backed by robust warranties and 24/7 local support. With low-maintenance designs and convenient filter-change reminders, HEP makes water purification effortless—so you can stop worrying about what’s in your water and get back to enjoying life on the Tennessee River.
FAQs
What is a point-of-entry (POE) water filtration system and how does it differ from under-sink filters?
A point-of-entry system is installed on the main water line where it enters your Madisonville home, so every tap—kitchen, bath, laundry, outdoor spigots—delivers filtered water. Under-sink or countertop filters treat only a single faucet. POE units are larger, handle higher flow rates, and target a broader spectrum of contaminants (sediment, chlorine, hardness, iron, sulfur odors). They protect plumbing fixtures and appliances as well as provide cleaner water for drinking, cooking, bathing, and washing.
Why do Madisonville homeowners need whole-house filtration if the city already treats the water?
Municipal treatment meets federal safety standards, but it doesn’t remove everything. In Madisonville, customers often report high chlorine taste/odor, moderate hardness (calcium and magnesium), sediment from aging mains, and occasional iron or sulfur from well-blend sources. A POE system polishes the water at the final step, eliminating disinfection by-products, reducing scale that shortens appliance life, and improving taste, smell, and clarity well beyond minimum regulatory requirements.
Which contaminants can your POE systems remove or reduce?
Our customizable multi-stage units can address: • Sediment, sand, and rust down to 5 microns • Chlorine and chloramine taste/odor • Volatile organic compounds (VOCs) and disinfection by-products (THMs) • Hardness minerals that cause scale (via salt-free conditioner or softener module) • Iron and manganese staining • Hydrogen-sulfide “rotten-egg” odor • Pesticide and herbicide residues common in rural run-off. We test your water first and build a cartridge or media stack that targets the specific profile found in your Madisonville neighborhood or private well.
Will a whole-house filter reduce my water pressure?
Properly sized systems have minimal impact—usually a 2–4 psi drop that you won’t notice at the tap or shower. During our on-site survey we measure your home’s flow rate and static pressure, then select housings and media beds sized to match. Routine annual cartridge changes keep flow optimized; if you ignore maintenance the filter can clog and reduce pressure.
What is involved in the installation and how long does it take?
A licensed plumber mounts the filtration tank(s) and bypass valves on the main cold-water line, typically in a garage, crawl space, or utility room. We include shut-offs and a bypass loop so you still have water during service. Most retrofits take 3–5 hours. Homes on slab foundations may need a little more time to access the line. After installation we disinfect the plumbing, flush the media, and perform a final water test to confirm performance.
How much maintenance is required and what is the expected lifespan?
Maintenance is straightforward: sediment pre-filters are replaced every 6–12 months; carbon or catalytic media lasts 3–5 years; water softener resin can go 10+ years with proper regeneration. We offer annual service plans that include water testing, cartridge swaps, and system sanitization. The tanks and control valves carry 10-year manufacturer warranties, and many units last 15–20 years with regular care.