- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Tank Water Heater | Plumbing | Madisonville
When a chilly Madisonville morning meets an empty hot-water tap, you want a partner who shows up fast and tells you the price before the work begins. HEP’s licensed plumbers bring that peace of mind with transparent, upfront estimates on every tank water heater service—installations, replacements, or same-day repairs. From hauling away your old unit to calibrating the new one for peak efficiency, we handle every detail so your first shower back feels effortlessly comfortable.
Homegrown courtesy and nationally recognized craftsmanship come together in our red-van arrivals. We stock the latest energy-smart models right on the truck, respect your home with shoe covers and tidy workspaces, and back our labor with solid warranties. No hidden fees, no last-minute add-ons—just honest solutions that keep Madisonville families reliably supplied with hot water year-round. Call HEP today and discover how straightforward caring for a tank water heater can be when “HEP Is On The Way!”
FAQs
What does “upfront pricing” mean for my tank water heater service in Madisonville?
Upfront pricing means you receive the total, guaranteed cost of the job before any work starts—no hidden fees, hourly charges, or surprise add-ons. After we inspect your existing tank water heater or assess the new-install location, we give you a flat price that covers parts, labor, disposal of the old unit (if applicable), and basic permits. If you approve, that figure is locked in; you only pay that amount when the work is completed to your satisfaction.
Which makes and models of tank water heaters do you install or service?
We work on all major residential gas and electric tank water heater brands sold in Kentucky, including Rheem, AO Smith, Bradford White, State, and Richmond. Whether you need a standard 40- or 50-gallon unit, a high-efficiency model, or a direct-vent design, our licensed plumbers have factory training and ready access to OEM parts for fast repairs and warranty-compliant replacements.
How can I tell whether my existing tank water heater should be repaired or replaced?
Typical indicators include water temperature fluctuations, rusty or discolored hot water, rumbling or popping sounds, visible leaks around the tank, and units older than 10–12 years. During our visit we perform a full diagnostic—checking the thermostat, heating elements or gas burner, anode rod, and tank integrity. If repairs would cost more than 40–50 % of a new unit or if the tank is corroding internally, we usually recommend replacement for long-term savings and reliability.
What is the average cost of a new tank water heater installation in Madisonville and what’s included?
Prices vary by capacity, energy source, and efficiency rating, but most standard 40–50 gallon replacements run $1,150–$1,750 installed. That price includes the new water heater, delivery, removal and recycling of the old unit, new water and gas (or electric) connections up to 3 ft, temperature-pressure relief valve, expansion tank (if code requires), complete labor, and post-installation startup and inspection. Any necessary code upgrades or relocation work are quoted separately before we start.
How soon can you schedule my repair or installation, and how long will the work take?
For Madisonville homeowners, we offer same-day or next-day service on most repairs and 24- to 48-hour turnaround on replacements, subject to stock availability. A straightforward swap-out generally takes 2–3 hours, while first-time installations or code upgrade jobs may run 4–6 hours. We confirm an arrival window the day before and call or text when the plumber is en route.
Are there rebates, tax credits, or financing options for new tank water heaters?
Yes. Many energy-efficient gas and electric storage heaters qualify for the federal Energy Efficiency Home Improvement Tax Credit (up to 30 % of cost, capped at $600). Kentucky’s utilities sometimes offer $50–$150 rebates for ENERGY STAR® models. We can file the rebate paperwork for you and provide the documentation you’ll need for your tax preparer. For out-of-pocket costs, we offer 0 % APR promotional financing for 6–12 months on approved credit to spread payments out without interest.